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The special "Spring Awakening" takes part from Monday, 18.03.2013 (10 am CEST) until Thursday, 28.03.2013 (midnight CEST). A minimum of three main categories will be selected to take part daily (Fashion, Accessories, Bags, Jewellery, Men, Baby, Children, Home + Living, Paper + Stationery, Art, Supplies, Vintage, Occasions + Celebrations). The change of the categories is a midnight (CEST). The Sale category is excluded from the special. For the duration of the special you will get a 12% discount on the selling price from all participating products (marked with a butterfly) in the relevant chosen categories of the day. The reduced price will be shown in the order process and in your shopping cart. Shipping costs remain unchanged.
What happens after you have made a sale? Here we provide you with tips on how to provide your customers with the best service, and what tools can help you quickly and easily manage your orders.
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Having good contact with buyers is an important factor in a buyer’s decision to purchase, and for ensuring customer satisfaction. Quickly respond to questions and always be friendly in order to provide the best service.
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Here you can read about what to do if your buyer no longer wants their order, and what information you should provide in your shop about this.
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You have the option of either manually or automatically confirming your orders. Choosing to automatically confirm orders can save you and your buyer time; and can be setup for all of your products that have a definite item and shipping price.
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