Managing Your Orders

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Payment, Packaging & Shipping

What happens after you have made a sale? Here we provide you with tips on how to provide your customers with the best service, and what tools can help you quickly and easily manage your orders. read more ...


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Communicating with buyers

Having good contact with buyers is an important factor in a buyer’s decision to purchase, and for ensuring customer satisfaction. Quickly respond to questions and always be friendly in order to provide the best service. read more ...


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Cancellations or Returns

Here you can read about what to do if your buyer no longer wants their order, and what information you should provide in your shop about this. read more ...


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Ratings

After an order is completed, both the buyer and the seller can rate each other. Here you can read about what you should watch out for. read more ...


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Managing your order

Here we show you how to manage your orders, where to find your shop statistics and more. read more ...


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Automatic Confirmation

You have the option of either manually or automatically confirming your orders. Choosing to automatically confirm orders can save you and your buyer time; and can be setup for all of your products that have a definite item and shipping price. read more ...


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