FAQs for Sellers



  1. How does it work?
  2. How much does it cost to sell on DaWanda?
  3. Who can become a seller?
  4. Which products can be sold on DaWanda?
  5. My DaWanda shop
  6. How to list items
  7. How to add pictures
  8. How long do items remain listed?
  9. In which countries can I sell?
  10. Delivery fees
  11. How do I view all my items, sold items, etc.?
  12. What happens when I sell an item?
  13. The buyer didn’t send me the payment
  14. Am I allowed to sell vintage?

How does it work?

Everybody who makes handmade products or offers customised and tailor made items can become a seller on DaWanda. To become a seller you need to register first and then to create your shop. To create your shop we ask for more detailed information, such as your address, your payment details, your shop name, and a description about you. You can upload your personal banner and photo to customize your shop. After that you can start to list the items you would like to sell. Please see below for all questions regarding the selling and item listing process.

How much does it cost to sell on DaWanda?

Creating your shop is free. When you sell a product we take 5% commission from the sales value. We do not charge commission on shipping fees. Listing your items is currently free as well but we are planning to introduce a small listing fee per item in the future. We have not decided upon the date yet - we are planning to introduce such fees once DaWanda has reached a certain size and number of buyers. The intention behind listing fees is to assure quality on the site, and guarantee commitment from DaWanda sellers. We guarantee that we will inform you about such fees at least 4 weeks in advance and that you can decide wether you are willing to pay such fees or not. We have also not yet decided about the amount per item listed but we are definetely aiming for a very low and competitive rate.

Who can become a seller?

DaWanda is a market place for unique, handmade and customizable products. If you are producing such things, if you are an artist, a designer, a craft maker or part of a small family run business you can become a seller on DaWanda. Please note that we do not allow people under the age of 18 to buy or sell.

Which products can be sold on DaWanda?

You are welcome to sell everything that is unique, customizable and/or handmade. DaWanda is not limited in product categories, it can be anything from furniture, jewelry, digital art, clothes, music, art, toys, etc. as long as the things you offer are made or designed by you and are neither mass-produced nor imported. We call it products with love. If you are unsure wether you can sell a certain product or not please do not hesitate to contact us.

My DaWanda shop

Every seller has their own shop on DaWanda with an individual URL. When creating a shop you can decide on the name displayed in the URL, e.g. http://yourname.dawanda.com. You can share this link with anybody whom you would like to show your items. Any item listed by you will automatically be displayed and listed in your shop. When filling in your shop profile, you may only enter your contact email address in the Business Contact Details section.

How to list items

Once you have created your shop you can start to list and sell your items. There are different ways to list items. Go to "Sell" and "List an item". You are then asked to enter the title and description of the item you want to sell as well as its price, shipping fees and the payment methods you accept. We also ask you to enter tags for the material, method of fabrication and general tags. Tags are important as they help potential buyers to find your products. In the next step you can upload up to 4 images for your item. To save time if you want to list items that are similar you can use one of your already listed items as a template for new items.

How to add pictures

This is step 2 as part of the item listing process above. You can upload images of any size, images will automatically be resized so that they fit in the DaWanda frames. The file size of the image should be no more than 2MB. You can upload the following file types: JPEG (and JPG) and PNG.

How long do items remain listed?

Currently the listing period is not limited, so that every item stays listed until it is either sold or you unlist it. To unlist an item go to "Sell" "My Products" and click on the "Edit" link of the item you wish to unlist. You can then set the availability to 0.

In which countries can I sell?

You can decide in which countries you wish to sell by indicating if you want to ship within your country or internationally. In order to sell items successfully to people in other countries it does make sense to describe your item in different languages. When you list a new item you can create your item in additional languages. If you are not so multilingual try asking in the forums for help, perhaps you can help with English translations in return. Currently you can only choose between domestic and international shipping. We are working on offering you a more detailed choice of shipping destinations in the product listing.

Delivery fees

When listing an item we ask you to indicate the shipping fees related to the item. However, shipping fees vary depending on the number of items ordered. That is why you need to confirm the total costs including shipping fees after a buyer has purchased something from you.

How do I view all my items, sold items, etc.?

Go to "Sell" and then "My Products" to see an overview of all your items currently listed, your items sold and your currently un-listed items. You also see related information for your items, such as number of times viewed. You can then easily edit items from this page.

What happens when I sell an item?

When you sell an item we send you a notification containing a link to the order information on DaWanda. You then need to confirm this order online - otherwise the buyer cannot make the payment. When you confirm, an automatic message goes to your buyer with your payment information. Please make sure you have filled in your Paypal address (if based in the US) or bank information (if based in Europe) to your profile. Once you've confirmed, the buyer will transfer the money to you and you can ship the item(s). Please do not forget to give feedback about the buyer once the transaction is closed. The item's quantity is automatically reduced by the number that were sold. You can view all orders at "Sell" - "Orders" and at "Sell" - "My products". If you wish to re-list a sold item you can simply go to "Sell" - "My products" and click on the "edit" link of the respective item. After that you can set the availability and your item is listed again.

The buyer didn’t send me the payment

Please check first that you have confirmed the order. You can do so at "Sell" - "Orders". If you have confirmed the order please liase with the buyer first to see why the paymnt hasn't arrived. Doublecheck that you have filled in your Paypal address (if based in the US) or bank information (if based in Europe) to your profile. in "Edit Shop Profile", Payment Method section. If you cannot come to a conclusion with the buyer please notify us. We will try to solve the problem quickly.

Am I allowed to sell vintage?

You must apply for permission to sell vintage products on DaWanda. Please write to feedback@dawanda.com and let us know about your shop and supply some photo examples of vintage products you would like to list. Please note vintage products must be at least over 20 years old. We will get back to you and let you know if you have been accepted.


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