DaWanda principles:
DaWanda is the online marketplace with a heart and a soul.
People who share the passion for unique and creative products, made with love, come to meet here.
We wish to establish an inspiring and creative market through your help.
To enable this it is crucial that all DaWanda-members follow the principles of our marketplace.
These DaWanda principles are supposed to give you an idea of what´s permitted and what is forbidden, in addition to our general business terms.
As a seller you carry the responsibility that your offers and sales preced according to our legal requirements.
Please note:
If there appear doubts and concerns regarding the violation and abuse of our terms and principles, we reserve to delete your offer partly or completely without prior notice.
Furthermore we might apply further sanctions such as setting a limit to the number of offers you may place or deleting offers.
Multiple or heavy violation of our terms and principles may lead to expulsion from our marketplace (dismissal from DaWanda).
What we´d like to see at DaWanda:
Offer the unique:
DaWanda is the marketplace for all things unique-products that are obviously special and unique either due to the materials used, the production method or the intended purpose.
The DaWanda product categories set a certain frame, they are not meant to limit your creativity, though.
Anything is possible: from jewellery to furniture, from pieces of art to music, from toys and fashion to cake and sweets.
What matters is that you offer unique products that you make, design or refurbish yourself, no serial or off-the-peg products.
DaWanda products are traditionally "products made with love".
Manufactured products:
At DaWanda you may solely offer products that are handmade, individualized, refurbished, restored, refined or custom-made.
Only products in the categories "material" and "vintage" make an exception.
Your designs:
You may aswell offer products for which you have made the design but which you haven´t manufactured yourself. Please mark your offers appropriately and submit a note of authorisation when asked to.
Vintage items:
By the term of vintage items go quality products that are at least 20 years of age.
These items belong in the main-category vintage which includes fashion items, accessories, jewellery, bags but also design pieces, furnishing pieces, pieces of art, antiques and further exclusive favourite- and collector´s items.
The offers you place in this category may either be handmade, refurbished or of commercial origin.
Additionally you may choose if you want to place your items in the category "vintage" only or if you would like to extend your offer to other categories in addition.
All items placed in this category however should be "products with love", expressing the particular value of the product and its connection with its seller.
One important exception: If you choose to use a vintage/ old product to create something completely new , you should place this item in a suitable category other than "vintage".
Example: You have made a pillow , using the material of an old postbag, the suitable category would be "living and furnishing".
(Custom-made) material of commercial origin:
In the category "material" you can offer products for further processing, both handmade and non-manufactured products.
Products of commercial origin can be offered here, even in quantity.
In individual cases we reserve to decide if given products are appropriate for DaWanda.
What is prohibited at DaWanda:
Naturally anything that cannot be sold due to legal reasons is prohibited at DaWanda.
Furthermore we have a number of own principles by which we decide which items may not be sold at DaWanda.
Please note that the following list of items that may not be sold due to legal reasons is not complete and that you´re asked to check for yourself whether you´re permitted to do business with a certain item or service.
Please note that if you intend to do business internationally, the legal requirements of the country you´re sending your goods to have to be considered.
Furthermore legal requirements of another country may apply if you offer your products in one of our non-German marketplaces.
Further information on which items are permitted can be found in our legal-portal.
a) legal prohibitions:
stolen goods
Objects that have been obtained illegally may not be offered for sale.
If any items you wish to offer are stolen goods, originally from a housebreaking for instance, you may not offer these items for sale even if you´re not involved in stealing them.
media/ items harmful to young persons:
Even if only persons aged 18+ are permitted to join DaWanda, it has also to be taken into consideration that we cannot prevent single users ,who are not of legal age yet, from registering with DaWanda.
If you offer an item meant for persons of full age only, you have to make sure that only persons of full age (18+) receive it.
Furthermore you may not publish any content, ether pictures or descriptions, that may be harmful to young persons.
So please refrain from publishing pictures or descriptions that might not be appropriate for young persons!
Illegal drugs:
The Narcotic Regulation and criminal law applies.
Please note that also dealing with seeds from which you can grow plants/cactuses/mushrooms with psychedelic, stimulating or sedating effects is prohibited at DaWanda!
Also dealing with so-called scented sachets that contain intoxicating mushrooms is prohibited.
Selling items used for drug abuse such as antique Opium-pipes is permitted as long as there are no legal prohibitions and the item doesn´t include orders or instructions for drug abuse.
Propaganda-items of prohibited political parties, clubs and unions, items of anticonstitutional organizations/ direct call for offences:
The law applies which prohibits publishing of propaganda-material of anticonstitutional organizations, using the trademarks of anticonstitutional organizations, hate crime and defamation of deceased persons.
We also refuse to publish collector´s items of the named kind, the same goes for militaria of any kind.
Dangerous chemicals/ prohibited electronic devices:
Dealing with toxic substances and dangerous chemicals is prohibited at DaWanda.
Please collect detailed information on the given legal situation if you use certain ingredients in the process of production of your goods.
Before selling electronic devices you also need to check the items´ legetimacy.
The devices you wish to offer for sale need to have a CE-certificate.
Antique, non-functioning devices make the only exception.
Forgeries, imitations of brand-name products, use of brand names, protected logos and motives:
It is legally prohibited to offer or publish items that carry a brand´s name or logo even though they´re of different origin.
This law applies to the terms of selling at DaWanda, too.
It is also prohibited to advertise an item as "similar" to a brand-name´s item.
Furthermore it is prohibited to offer items carrying a design that has been copied illegally.
Please not that this applies also to perfume imitations.
examples of the prohibited use of brand-names in descriptions:
" handbag in the style of Chanel"
" a watch that looks just like a Rolex"
Equipment can be described as "suitable for..." or "compatible with..." if the given information is actually true and by any means neccessary.
The description however may not imply that the offer itself (equipment) is a certain brand if it is not!
Please get legal advice if you´re unsure of your offer´s legacy.
Films, music and pictures as copies:
Selling copies of films, music and photographs, musical notes and educational material, saved on re-writeable discs for instance, is prohibited.
Here the copyright law applies.
Exceptions are authorised copies of photographs, in this case your offer has to contain information on your authorization.
The authorization has to be proved if requested.
Items, clothes, ID cards or other items from a security related background such as uniforms, licenses and official IDs:
At DaWanda it is prohibited to offer items for sale that bear a great risk of abuse such as all original or authentic uniforms or parts of uniforms, name tags, identity cards of the police, army, secret services, fire brigade and international security guards and airport personell.
Antique uniforms and indentity cards make an exception.
Stocks and other forms of financial investments:
Selling valid currencies is prohibited.
Stocks cannot be sold at DaWanda.
Expired stocks, stocks originally from no longer existant companies/businesses and in non-valid currencies make an exception and may be sold.
Pictures and other copyright reserved data (unless the user has gained the legal right of use):
The copyright law applies, please get further information!
You have to make sure that you´re officially allowed to make use of/ publish a certain picture, data or other content.
Content that offends common decency:
The term "common decency" can hardly be fixed universally.
However, we set great value upon the fact that there are only unique products and services for sale at DaWanda and that our users always act respectably.
If a certain product or service, or the behaviour of a member should not match our principles, we will delete the offer and caution, block or even dismiss the person concerned.
Please not that people with all sorts of ethnical backgrounds come to deal at DaWanda and please handle this with respect.
b) additional prohibitions according to the DaWanda philosophy:
- Dealing with weapons and ammunition of any kind is prohibited
- Dealing with living creatures/animals is prohibited
2. Products that are only allowed under strict conditions:
Dealing with groceries and foods
A number of several laws apply to dealing with foods in Germany.
If you wish to offer foods at DaWanda you need to be familar with the German food labeling regulation, the food additive regulation and further regulations.
It is argued whether foods and groceries should only be labeled on the packaging itself or whether they should be marked clearly and precisely within the online offer´s description aswell.
So please note that you have to mark the foods you wish to offer precisely!
The more detailed the information you provide, the less the danger of being admonished.
Please also take a further look at our legal portal!
If you´re still unsure, please get legal advice since you´re fully responsible for your offer.
Dealing with textiles
Several laws apply to dealing with textiles.
The textile labeling regulation places the sellers of textiles under the obligation of providing information on the amount of crude material used for the production of their products.
Please take a further look at our legal portal and get further information on given regulations!
Dealing with toys
Several laws apply to dealing with toys.
Before a toy can be published it has to be ensured that the toy meets the legally demanded safety requirements.
It has to be marked with a CE-tag and, if neccessary, also with detailed instructions, safety notes and precautions. (for example:" not suitable for children...")
Toys have to be marked with a serial number or a similar tag.
Furthermore the name of the producer has to be quoted.
Please get further information on the EU-standards (2009/48/EG) on this subject and if unsure get legal advice!
Further information can aswell be found in our legal portal.
Dealing with cosmetics
The requirement to label ( §§ 4, 5 und 5a of the cosmetics regulation) and the regulation of quotation of prices applies to dealing with cosmetics.
For further information please take a look at our legal portal!
Selling as a reseller
As a seller you do not neccessarily have to be the producer of the item offered, you might aswell be the one who redesigns the piece or who simply resells it.
If you´re a reseller of unique products and not the original producer please mind:
There have to be found detailed information ( first name, family name and address) on whom produced the item you´re selling. It has to be emphasized that you´re just the distributor.
You have to be in the possession of a written admission/certificate which documents that you´re allowed to sell the given item.
You have to be able to exhibit this document upon request.
Only short series or unique items are allowed.
The products offered have to be at least partly hand- or custom-made.
However this applies not to those who resell vintage items or (handicraft-) materials.
Handmade products from Third World- and emerging countries may not be offered if they´re not of fair trade origin.
You have to be able to exhibit a certificate upon request.
Products have to be unique and match the DaWanda-platform.
3. Rules set by DaWanda that are supposed to organise selling and dealing at our marketplace and make everything run smoothly:
We are a community so please treat other DaWanda-members with respect and kindness.
Of course there happen to come up misunderstandings or things are not running as smoothly as they should be.
Still often the best solutions can be found if one remains friendly and polite, if both parties communicate and strive after finding a mutual agreement.
Offences, defamations and inappropriate language in general have no place in our community and can even be prosecuted or become subject to private law.
Be fair with DaWanda:
We really want you to be happy with your DaWanda-shop and we hope we can help you establish a successful little business.
Please not that it´s not allowed to offer DaWanda products in a different place (other than DaWanda) in order to avoid listing fees.
What´s prohibited?
- that you talk to other DaWanda-members either through comments, profile- or shopdescriptions or messaging just to advertise external webshops.
- that you cancel offers at DaWanda to sell them in a different place if there has been contact with the customer before.
- that you name and provide, either through your offers, your profile or your shop-descriptions, external links that are supposed to convey a certain sales appeal.
Advertising other webpages or social media sites referring to your brand is only permitted if you do not use an external shop-system, but rather run a DaWanda shop there.
- that you name and provide email-addresses, telephone numbers or other ways of communication in order to motivate customers to purchase items in an external place.
Of course your legal duty to provide detailed legal notices as a commercial seller makes an exception.
- that you make use of the contact information of your customers other than in terms of dealing and selling (for private reasons for instance).
- that you request a credit advice although the customer has paid the price and you have not refunded it.
If there are concrete indications on offences against this "Fairness-Commandment" we reserve to delete or block your offers partly or completely without prior notice.
Multiple or strong violations will lead to dismissal from the DaWanda-marketplace.
Choose the right category!
Especially with unique things it sometimes seems tough to find the right category.
Therefor we constantly extend our categories and there can be found the right category for almost any item.
If a product however makes its way into a category that does not match it might cause confusion and irritation.
This is especially so if there obviously IS the right category for the very item.
Example: The sewing pattern of a skirt is by mistake placed in the category "fashion" >> "skirts" >>" maxiskirts".
Still there is a category "material" >> "patterns" for cases like this particular one.
The category "anything else" may only be chosen if there really is no other matching category for your product yet.
Find the right notes to describe your products:
At DaWanda notes are more or less a synonyme for tags that are supposed to describe your product and how it is used.
Tagging your products appropriately will help other DaWanda-members to actually find your products.
Of course the tags have to make sense relating to your product.
If there is no apparent relation, this happens to be an offence against our principles!
How it should be done: You wish to sell a skirt. The title, description or notes should feature tags that match the product. In this case (example): silk, summer, ruffles, stripes or maritime.
How it shouldn´t be done: You wish to sell a skirt. The description or notes feature tags like "baptism candle" or "wall-tattoo".
If there are concrete indications on offences against these rules we reserve to delete or block your offers partly or completely without prior notice.
Multiple or strong violations will lead to dismissal from the DaWanda-marketplace.
Describe your products as detailes as possible!
Products made with love usually come with an affectionately, well written, detailed description and a couple of lovely pictures.
The texts and pictures you use to describe your products or which you publish through comments and ratings
may not offend the copyright law, general law and especially the trademark law by any means.
Describe your product decently and keep in mind the legal requirements the item you offer might have to meet.
If you, for instance, sell toys containing small parts that might easily be choked by small children, you have to mark your offer clearly.
Do not advertise through using other brand names or names since this wouldn´t be fair and you would most likely be in danger of being admonished due to offending the trademark law.
Talk to your trading partner!
Generally trading at DaWanda is handled smoothly by both seller and customer.
It might aswell happen that a purchase will not be completed or that a customer might return the product and that the seller refunds the price.
In these cases we refund the seller´s listing fee and provision in order to enable the seller to offer the product another time without further financial loss.
Use links carefully!
Links that are supposed to guide DaWanda-members and users along towards other external websites are prohibited!
If you are keeping a blog or you wish to link your DaWanda-profile to a Social media platform (facebook or Twitter for example), you can do this through the description of your products or the message board.
You may also provide links to sources of information that help describe elements/ingredients of your products in a non-commercial way, for example a website that gives information on the process of cleansing silk.
Please make sure that the website does not contain any content carrying a sales appeal!
You alone are responsible for checking whether the linked site meets the legal requirements.
Be discrete!
Do not publish any kind of information that is not meant for third parties or which you are not allowed to publish.
Do not publish emails or messages from others, either!
And last but not least: have plenty of fun!
