Shipping is usually made directly after payment receipt.

In case of delay you´ll be informed by email.

Delivery takes place by prior appointment for custom-made products.

The shipping costs are different depending on the article.

Mrs. Daniela Junge will suggest the shipping costs appropriate for your order, but you can also wish others, provided that they correspond to the realistic costs for shipping and packaging.

For special promotions a free shipping is offered - however, additional charges may apply for free shipping, such as cash on delivery, customs duties, etc.


I ship from Germany, Berlin, if your delivery goes to other countries outside of Europe, you can also get additional taxes or other costs.

If you purchase more than one article, you can be granted a shipping discount.

The goods remain property of Daniela Junge until complete payment.

safety note
♥ all my toys I make according to the toy standards DIN EN 71-1/-2/-3/-9
♥ this good method of manufacture ensures that my toys comply with the Toys Directive 2009/48 / EC and are produced with the same high safety standard.
♥ children must be specially protected - also against invisible dangers such as pollutants and allergy-releasing substances - so I attach particular importance to high-quality toy materials in pollutant-free quality like DIN EN 71-3/-9, Öko-Tex-100, Klasse 1/DIN EN 71-3 or GOTS (Global Organic Textile Standard)

note of the production
♥ minimal differences between the digital product photo and the supplied original are not unusual at an online shop
♥ especially the colors may look different depending on the screen setting
♥ particularly with handmade articles smaller deviations are possible due to production. They underline the individuality of my label.

fair-play
♥ my promise 4 you: no problem is too big to be solved together in harmony
♥ please just contact me directly if something important is to be discussed

guarantee
♥ the guarantee is made according to the statutory provisions. In the event of a defect of the product, Mrs. Daniela Junge will initially deliver or repair the goods
♥ if the rectification fails, or if the delivered goods are also faulty, you can return the goods against a refund of the full purchase price

dataprotection
♥ Ms Daniela collects, stores and processes young data within the scope of the legal provisions in the case of the initiation, conclusion, processing and repackaging of a purchase contract.
♥ when you visit Ms. Daniela Junge's website, the IP address, date and time, browser type and operating system of your PC as well as the pages you are looking at are currently logged by your PC
♥ however, conclusions on personal data are not possible and not intended by Ms Daniela Junge
♥ the personal data that you send to Mrs. Daniela Junge, eg in the case of an order or by e-mail (eg your name and your contact data), are processed only for correspondence with you and only for the purpose to which you the data provided to us
♥ your data will be passed on to the shipping company commissioned with the delivery as far as this is necessary for the delivery of the goods
♥ for the processing of payments, your payment data will be passed on to the credit institution commissioned with the payment
♥ Miss Daniela Junge hereby assures that your personal data will not be passed on to third parties, unless Mrs. Daniela Junge is legally obliged to do so or you have expressly given her prior consent
♥ insofar as the services of third parties are used by Mrs. Daniela Junge for the execution and processing of processing processes, the provisions of the Federal Data Protection Act are complied with

duration of storage
♥ personal data received through the website of Ms Daniela Junge will only be stored until the purpose for which they are entrusted to Ms Daniela Junge
♥ if storage and tax retention periods are to be observed, the duration of the storage of certain data may be up to 10 years

your rights
♥ should you no longer agree to the storage of your personal data, or if this has become incorrect, the deletion, correction or blocking of your data will be initiated on the basis of a corresponding instruction
♥ on request, you will receive free of charge information about all personal data that Mrs. Daniela Junge has stored about you
♥ for questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:
Daniela Junge
Pettenkoferstrasse 6
10247 Berlin
germany
e-mail: spreefische[at]web.de

applicable law and jurisdiction
♥ only German law applies. The court is Berlin
♥ the European Union has launched an on-line platform ("OS platform") for the out-of-court settlement of consumer disputes:
http://ec.europa.eu/consumers/odr/
If you have any questions, criticism, wishes or suggestions, please do not hesitate to contact Mrs. Daniela Junge directly by e-mail: spreefische[at]web.de