Cancellation and return policy
Refunds are considered case-by-case basis.
I cannot be held responsible for any lost, damaged or misplaced packages shipped with tracking number and proof of shipping.
Wholesale orders:
I consider accepting wholesale orders. Please write your request as detailed as possible.
Custom orders:
I'm happy to make custom orders!
Postage and payment policy
Paypal is the safest and easiest way to pay.
You do not need a Paypal account to pay for your items through Paypal. Just choose the Paypal option during checkout. After you submit your order, click the "pay now" button.
Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account.
I may consider bank transfers inside of European Union, please contact me for more information.
Shipping
I ship internationally by registered airmail twice a week: on Mondays and on Wednesdays.All parcels are shipped with tracking number.
Orders to US take usually between 2-3 weeks to arrive, to Europe around a week, to Australia and Asian countries it can take up to 6 weeks. However, I've had parcels delivered much quicker and much slower, so please keep in mind that international shipping takes time.
Insurance is optional at extra cost. Please contact me for rates!
Buyer is responsible for all custom fees.
PDF patterns are shipped by e-mail in 24 hours after the payment.
