Business Contact Details

Creative Abubot
c/o Jaralyn Salangsang
142 Dr. Sixto Antonio Ave.,
Maybunga, Pasig City 1607
Philippines

Cancellation and return policy

I ship through Registered Air Mail and International Parcels to avoid lost mails.

However, should you have any problems regarding shipping and deliveries, please contact me and I will do my best to resolve such matters with you.

I can only offer refunds (via PayPal) for any wrong orders shipped. Please contact me within 3 days upon receiving your order, for refunds (minus the shipping cost) and exchanges.

Postage and payment policy

************ Payment Policy ************

I accept payments via Paypal only.

If paying with E-Checks via Paypal, your item/s will be shipped 3 days after E-Check has been cleared by Paypal.

************ Shipping Policy ************

1. All items are shipped from the Philippines via International Registered Air Mail for orders weighing below 1kilo, and International Air Parcel for orders weighing 1kilo and above.

2. Shipping will/may take 2-3 weeks of delivery time. Customs checks may also influence the time of delivery.

3. You may be charged additional fees for taxation/duties by your country.

4. For FASTER shipping, I can ship via EXPRESS MAIL (5-7days). Please message me for additional shipping cost.

5. Orders will be shipped 3-5 days after confirmed payment.

6. Faux Cupcakes CUSTOM ORDERS, will ship after production is completed.

7. If paying with E-CHECKS via Paypal, orders will be shipped 3 days after your E-CHECKS has been cleared by Paypal.

8. No shipping during Fridays, Saturdays, Sundays and the following Philippine Holidays:

New Year's Day (Jan 1), EDSA People Power Revolution (Faeb. 25), San Juan Day (March 27), Araw ng Kagitingan (April 6), Holy Thursday, Good Friday, Labour Day (May 1), Independence Day (June 12), Araw ng Maynila (not fix June 24), Ninoy Aquino Day (Aug 21), National Heroes Day (Aug. 31), Eid-ul Fitre (Sept. 20), All Saints Day (Nov 1), Bonifacio Day (Nov. 30), Christmas Day (Dec. 25), Jose Rizal Day (Dec. 30)

9. I ship through Registered Air Mail and International Parcels to avoid lost mails.

However, should you have any problems regarding shipping and deliveries, please contact me and I will do my best to resolve such matters with you.

10. ******THIS IS AN INTERNATIONAL ORDER! SHIPPING MAY TAKE 2-3 weeks. PLEASE DO NOT PURCHASE IF YOU DO NOT LIKE TO WAIT!!! Or message me for additional shipping cost for Express Mail (5-7 days shipping time).*******