Business Contact Details

I must remember that every object is realized by hand, in loss case or damaging, will not be possible
to demand the same object, but a similar one.

Please feel free to contact me for any doubt or more info.

Cancellation and return policy

_ REFUND AND EXCHANGES

We recommend the insured consignment

In case of postal lost or damage for a shipping WITHOUT insurance, let me know.
I'll can make you another similar object but you must pay the shipping and handling combined to the object.

In case of postal lost or damage WITH INSURANCE, please contact me.
I will make and resend another similar handmade object, without any additional cost.

For a DAMAGE, obviously, it will be necessary to SEND ME (by e-mail) A PHOTO of the item damaged.

Postage and payment policy

_ PAYMENT

We accept PAYPAL only.

Payment must be effected within 3 buisness days from the date of the purchase.
Otherwise the purchase will be cancelled immediately. However, for any problem or necessity to delay
the payment please feel free to contact me at the right moment.

_ SHIPPING

The prices of the items not include shipping costs.
Shipping will be effected within 3 buisness days from confirmed payment.
Please let know the right address where do you want that the package arrive.
We will not responsible for your any mistake about the address.

We offer ONLY "International Signed for" shipping.
You can decide to add insurance shipping cost.

We can make combined shipping.
Shipping and handling change in base to the weight of the package, please contact me before puchasing if you are interested to purchase 2 or more products, I will can let you know the total amount of the shipping costs.

Buyer will be responsible for any eventual customs fee.