HeliS's shop

HeliS


Cancellation and return policy

*Purchase is final, no return on clothes (which means all my shirts are clean and not used before). In case you chose wrong size or you are not happy with your purchase contact me as soon as you receive your shirt so we can find the solution.

*Other items: In case you are not satisfied with your purchase contact me within 5 DAYS. You will be fully refunded if the item is shipped back to me in original condition and not used. Return shipping is on customer.


Postage and payment policy

Please pay your purchase *as soon as possible* and send me a message when the payment is done (if you use bank transfer). The bank transfer takes 3-5 days. If I haven't received the payment within 7 days (10 days with the bank transfer) after the order is done I will relist the item.

*I have a Finnish bank account and the bank transfer is free inside the EU.

*My shipping prices are to Europe. Shipping outside the Europe will be little higher.

*I ship internationally using Turkish Airmail with delivery confirmation (registered). Shipping time is normally 5 days, but it can take few days more.
Contact me if you have any questions about shipping.

*Because I live quite far from the post office I ship only on Tuesdays and Fridays. So when the bank transfer is clear I will ship your item on next Tuesday or Friday from the payment.

*All my products are shipped in light bubble mailers to secure the safe shipping with no extra weight.

*It's on customers resposibility to make sure that the shipping address is correct.

*If the item is lost on it's way(over 3 weeks on the way to Europe or US) please contact me.