Business Contact Details

Contact me through email kathjewelry@gmail.com and I will reply promptly.

Cancellation and return policy

Returns

If, for any reason, you are not happy with your purchase, please don't hesitate to contact me so we can try to work out the problem.

If we can't solve the problem, you can return your purchase within 7 days and receive a full refund, minus shipping costs. I only ask that you do not remove any tags from product and to return it in original packaging.

Thank you.

Postage and payment policy

Payment

I accept bank transfer and PayPal.
Payment must be made within 3 days.
If you need more time or in any other case please don't hesitate to contact me.

Shipping

I pack my items carefully and do my best to make them arrive to there destination safe and undamaged.

I'm using Serbian Postal services. I will ship within 2 business days of received payment. (you will receive an email from me with shipping information)
Package usually arrives to European counties in 8-10 days and 12-14 days overseas. Please be patient.

If you buy more then one item from me I'll combine shipping.

Shipping is FREE on orders of 60 euros or more!

Please note - ALL International customers are responsible for any duty and/or customs fees that may be requested upon arrival of your package.