Cancellation and return policy
The postal delays, failures, thefts, losses or customs problems are Uncontrollable by the seller,they are not the responsibility of the seller,thanks for your understanding.
We don’t hold any responsibility for the following situation to the products:
2)Size problem because the customer did not read the description carefully before order.(please pay attentions while you are purchasing)
3)Other problems which are not the fault of the seller.
We will pay a FULL REFUND or RESEND the items for:
1)Missend the order. (Missend the item for another/missend the quantities)
2)Items destroyed while delivery.
3)Other problems which are the fault of the seller.
Please do contact us for any problem in the above situation in 10 DAYS after you received the order, And attach the image of the problem order, we will reply you in 12 HOURS (Considering the Time Difference)
Postage and payment policy
We only accept the paypal payment
1)Your order will be shipped in 2 days after payment is received.
It will be shipped by Registered airmail.
2) EMS & DHL will be much faster (about 3-8 days),and suitable for large order.
1)All the items will be sent to your Dawanda ADDRESS, please confirm the address to make sure it is correct.
We don’t hold any responsible for incorrect or unavailing shipping address!