Imprint
Please contact us on either:
beatricewinter@hotmail.com
butterfliesandhurricanes2009@googlemail.com
Terms & Conditions
We accept UK cheques, Paypal and bank transfer (possible into German or UK bank account). We accept custom orders. Please get in touch via email to discuss any custom order requests.
We post the items out as soon as payment has cleared. After posting, we will email you the tracking number of you package. We only ship recorded delivery to make sure your purchase is traceable and will get to you safely. However if you wish a different method of shipment, please email us. We will not be responsible for loss in the post if the package is not insured and sent recorded delivery.
Most of the items on sale are one of a kind items. Some clothing can be duplicated. If you wish to order a different size, we can remake an item of clothing for you. Please email us for details. Read the descriptions carefully. Some items are made from vintage fabrics so the supply to us in limited and a remake might not be possible.
Thank you very much for supporting us.
Cancellation and return policy
We do not refund or exchange on any of our items unless they are faulty. We describe all items and give measurements. Measure yourself carefully and read the descriptions. If you need more information on a item, please email us. We can always provide more pictures etc.
If an item is faulty or different from the item description/pictures we will refund you after receiving the item back in it's original condition.
Postage and payment policy
Please pay within 5 days of purchase. We will ship the item as soon as payment has cleared and email you the tracking number of your package.
