Business Contact Details

If you have interests in wholesale of my jewelry, please contact to me by e-mail(info@naokoogawa.com) with your business information. I will send you an wholesale price list.

Cancellation and return policy

I offer a 7-day money back guarantee on all purchases, for mostly any reason.If you are dissatisfied with a choice of color, shape, length, or anything else, please don't hesitate to contact me at first. And please send the piece back for exchange or refund. The cost of return an item is your pay.

Postage and payment policy

If you live in Germany, please transfer the amount to my Bank.
If you live in other country, I accept a payment by paypal.
Both payment are ideally due within 7 days of purchase.
Please contact me, if you require additional time.

I ship by Germany Post Regular domestic mail or Airmail. If you would like a different shipping method, kindly inform me before paying.
Please allow me 2-7 days upon receipt of your payment to package and ship your item.