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Reviews
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pcfrobinhill on Feb 1, 2016
5 out of 5 starsExcellent for my need and painted with a lot of patience. Thank you for the good quality packaging.
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Lisa on Nov 20, 2014
5 out of 5 starsVery pretty bags! Filled they make a lovely Advent calendar. Fast shipping, friendly contact. Thank you!
Shop policies
Accepted payment methods
Returns & exchanges
Payment
Withdrawal
If you are acting as a consumer, you can withdraw within 14 days.
The revocation and also return must be sent to:
Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned. If the customer is a consumer, the parties to the purchase contract agree in the event of the exercise of the right of revocation that the customer bears the regular costs of the return if the delivered goods correspond to those ordered.
Carriage forward shipments cannot be accepted. Upon return, the customer undertakes to send the goods well packed and within 14 days to the specified address. If the customer chooses another shipping company, he shall bear the costs for any resulting difference. The period for revocation / complaint begins for the customer when the goods have been delivered. Obligations to refund payments must be fulfilled within 14 days. Carriage forward shipments will not be accepted. Complaints must be reported immediately after receipt and inspection of the goods, and the packaging material must be stored especially for larger items.
Billing takes place as a small entrepreneur (§19 Abs.1 UStG) without VAT statement, IdNr. can be requested.
Exception:
For goods that have been manufactured according to customer specifications, the right of revocation does not apply in accordance with § 312d Abs. 4 BGB.
Policies
The statutory provisions apply
Shipping
I ship the goods from Monday to Friday.
Complaints must be reported to me immediately after receipt of goods. In case of complaint, please return within 3 working days.
Of course, pick-up in my studio or workshop is also possible by prior appointment
www.birgitgüthaus.de
www.birgitguethaus.de
All prices quoted are final prices plus delivery / shipping costs.
Billing takes place as a small business owner (§19 Abs.1 UStG) without VAT statement.
Please transfer the payment to the specified bank details up to 7 days after purchase (unless otherwise agreed). If no payment has been received after 8 days, or the buyer has not contacted me, the buyer loses his claim and I will relist the goods.