Terms & Conditions

All of my items are designed and made by me, and are digitally printed / screen printed and hand-made. This can mean each design may vary very slightly, and no two hand-made pieces will be exactly the same.
All designs on my website are available to order, and I can also do custom orders for anything, just contact me. :)
www.helenacarrington.co.uk

Digitally printed and screen printed fabric pieces should be hand-washed only, and are not fire-retardent.
All photographic pieces and illustrations will be sent in flat packaging.
I can also do wholesale and custom orders, please contact me for more information.

Postage and payment policy

Postage-

Items to the uk will be sent by first class post, with proof of postage, and by recorded delivery for cushions, photography and illustration.

If you would like other items to be sent by recorded delivery then let me know. I cannot be held responsible for any item which goes missing in the post.

Items will be sent out within 5 - 10 days of payment, if you need an item very soon then let me know.

For orders outside of uk, items will be sent first class by airmail, with signed for delivery for cushions. I cannot be held responsible if an item goes missing outside of the uk.

Payment -

I accept paypal and will also except uk cheques only, which must clear before item is sent. Please contact me for more information. Payment should be received within 48 hours, unless it is by cheque which should arrive within 1 week thank you.