This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

When you place an order with Hermitinas on Etsy, we receive your name and address for delivery from Etsy. We will only use this information to process and deliver your order.

If we need to contact you about your order, we will do so through the Etsy "Conversations" system (convos). We may use email adress when we need more details about a custom order and only if you are not answering our etsy conversations.

The only time we will share/use your data are in processing your order or complying with the law. We will not pass on this information to any third parties for any purpose, except as listed below:

The circumstances in which we may share your data are:

With Etsy to comply with our seller obligations.
To delivery companies (example: Correos (the Spanish Postal Service), DHL, Metrópoli4, Seur...) to process and deliver your order.
To comply with legal or tax obligations.

We will keep this information for as long as necessary in order to process the transaction. We keep data related to orders or customer inquiries for four years. At the end of four years, such information will be deleted.

You may have the right to access and receive a copy of the personal information we hold about you by contacting us.

You have rights to change, restrict our use of, or delete your personal information.