knittingdreams

handmade teddy bears and amigurumi plushies shop

Carasa, Spain
|
| 3,014 Sales | 5 out of 5 stars 5 out of 5 stars

knittingdreams is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

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knittingdreams

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knittingdreams

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Average item review
5 out of 5 stars
(1546)
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About knittingdreams

Sales 3,014
On Etsy since 2007

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Shop members

  • Aintzi

    Owner, Creator

    I was born 37 years ago in the Basque Country in northern Spain. My grandmothers were seamstresses. Even if I never met them since I was a child I was always playing with fabrics and threads and trying to create things "free-style".

  • Rubén

    Assistant, Photographer, Customer Service

    I met Aintzi in 2003. We have been building our life and many things together since then. I help and assist her with all the stuff that flows from her creative mind.

Shop policies

Last updated on April 29, 2022
Welcome to my little shop!!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Payment

I accept payment by Paypal. If you need help, please, don't hesitate to contact me. I will be glad to help you.
Items will be shipped only after full payment has been received. If you have paid by e.check through Paypal I will wait until the payment clears before shipping.

Shipping

Shipping within Europe usually takes around 5-10 business days. International shipping outside Europe takes about 10 - 25 days. Anyway, shipping outside Europe can be delayed in customs so if you feel the item is taking longer than expected, please, let me know.

Every order is shipped by Correos (Spanish postal services) with Standard International Airmail that does not include tracking service. Anyway, you can upgrade the shipping method to include tracking number when checking out your order.

Non EU buyers: Please bear in mind that all taxes, duties and customs charges assessed by your customs authorities are not our responsibility.

I will ship your order to your ETSY ADDRESS, not your Paypal address.

My little bears will be carefully packed in a cardboard box and a paper gift bag in order to protect them during the journey.

Additional policies and FAQs

My little bears contains small parts, they are not suitable for small children.

Privacy

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Aintzine Ortiz, am the data controller of your personal information. If you have any questions or concerns, you may contact me at aintzi_txi [!at] hotmail.com. Alternately, you may mail me at:

Aintzine Ortiz Mendezona
Barrio el Aro 43
39762 Carasa (Cantabria)
Spain
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

Seller details

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