KnitwearFactory

Knitwear Factory by Małgorzata Drozd

Lublin, Poland

KnitwearFactory is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

KnitwearFactory is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 29, 2022

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Welcome to my shop!
I invite You to look at all my projects.
Evey and each item is hand made.
I prepare, create, pack and send every item by myself.

Have a nice time with "Knitwear Factory by Małgorzata Drozd"

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

[ENG]
# Paypal
# Credit Card
# Etsy Gift Cards

If you don't have Paypal account, you are still able to make a payment via Paypal with your every day credit card. Here is how to do it: https://www.etsy.com/help/article/361

Usually, items are ready to be shipped in 48 hours of receiving the payment. However, if the items are MADE TO ORDER, minimum time of making is 4-6 weeks time.
ATTENTION: If you are a international client, the law puts all the local fees, taxes and customs regarding shipping and buying the item to your country!
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[PL]
# Paypal
# Karta kredytowa
#Karty upominkowe ETSY

Jeśli nie masz konta Paypal Nadal możesz dokonać płatności za pośrednictwem Paypal za pomocą karty kredytowej: https://www.etsy.com/help/article/361

Przedmiot (y) gotowe wysłane są w ciągu 48 godzin od otrzymania płatności. Jeżeli jest to produkt MADE TO ORDER, to minimalny czas wykonania około 4-6 tygodni.
UWAGA: Jeśli jesteś klientem międzynarodowym, jesteś odpowiedzialny za wszelkie lokalne opłaty, podatki i cła związane z wysyłką i zakupem do Twojego kraju!

Shipping

CUSTOMS DUTY/FEES AND VAT TAXES CHARGES
The buyer is responsible for any customs fees and charges that are applied by their country to imports. Please be aware that in some countries , especially the US and Brazil, these fees can be quite high. Shipment will be made within 2 - 5 working days from receiving payment, unless it was a made to order item, then, it will be send in a listed in the order time. Parcels will be packed properly to protect Your purchases (from Monday to Friday)

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All of the orders are sent via Global Expres.
Below I provide a list of countries with which Polish Post Office has made a del. For the countries from outside the list, I send a Priority mail.

Time of delivery is 7-28 days depending on the continent.
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I ship internationally registered airmail with delivery confirm from Poland.

After sending the shipment I send a message and tracking number to the customer.
This is a tracking number Polish Post.
You can track the shipment here [to the time it leaves Polish border]
http://sledzenie.poczta-polska.pl/
then on the tracking site in Your country.

TO BUYERS FROM U.S.:
USPS tracking site does not work well and often is delayed;
Information on USPS tracking site "Origin Post is Preparing Shipment"does not mean that"We have received notice that the originating post is preparing to dispatch this mail piece."
This means that the shipment was sent from Poland.
This can be checked on the tracking site:
http://www.trackitonline.ru/?service=track&CCode=PL
In "Which service?" chose "Poczta Polska".

The items will be shipped to the address listed on Etsy, so if You want them to be sent to the different address, please leave the message at the checkout or send a convo!

***If an address does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members***

Additional policies and FAQs

Because of different monitors and screen resolutions, colors may look different on the screen than in reality.
If You have any questions or something's unclear, please convo me.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information I collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;
b) compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies, customs or PayPal. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


For purposes of EU data protection law, I, Małgorzata Drozd, am the data controller of your personal information. If you have any questions or concerns, you may contact me at malgorzatadrozd [!at] o2.pl

KNITWEAR FACTORY
Małgorzata Drozd
Konrada Bielskiego 1/88
20-153 LUBLIN
Poland
See this Seller Handbook article for a sample privacy policy you can customize for your shop.