KopisKisses

Handmade dolls and toys

Hämeenlinna, Finland

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Jacinta Knight

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Jacinta Knight

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About KopisKisses

Sales 10
On Etsy since 2016

Shop members

  • Jacinta

    Owner, Designer, Creator

  • Matti

    Owner, Marketer, Translator

  • Kopi

    Emotional Support, Namesake

    Kopi is a gorgeous spoodle (cockerspaniel X poodle) who loves spending time with mummy and daddy and exploring the great outdoors.

Shop policies

Last updated on Dec 28, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Returns/Change of mind

If an item arrives damaged, please contact me and I will either provide a refund or a replacement item. I will request that you either return the item (at my expense) or provide photographs clearly showing the issue.

I accept returns for any other reason within 14 days of delivery. Items must be returned unused and in their original condition. The refund will only be paid after I have received the undamaged item.

The purchaser is responsible for all return shipping costs. For all purchases outside the European Union, the original shipping costs will not be refunded. For purchases within the EU I will only provide a refund for original shipping costs at the cheapest shipping rate I offer, regardless of which shipping option you chose.

Custom and personalised orders

Yes, I accept custom orders. All of my existing designs can be made larger or smaller and can be made with different fabrics. Just send me a message and I will work with you to create something just for you.

Custom orders usually take about 1 week to prepare and post.

Care instructions

Dolls and toys can be cleaned by wiping with damp cloth or can be hand washed and air dried. Mild soap/detergent may be used.

Removable doll clothes can be machine washed.

Tracked postage

Tracking is not available for standard post services.

Tracking is available for registered post services to the following countries: Belgium, Denmark, Estonia, Germany, Hong Kong, Iceland, Ireland, Japan, Portugal, Spain, Sweden and Switzerland.

Tracking is available for express post services to the following countries: Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Iceland, Luxembourg, Portugal, Spain, Sweden, Switzerland.

Seller details

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