Business Contact Details

sales@marmalade-ho.co.uk

www.marmalade-ho.co.uk

Terms & Conditions

Questions about products or ordering?

If you have any questions you would like answered, please contact us via email sales@marmalade-ho.co.uk. We will get back to you shortly

Cancellation and return policy

Postage in the U.K is All Marmalade Ho items are carefully checked before they leave us, and should reach the customer in perfect condition. In the event of any problem with an order, postage for returned garments is payable by the customer unless there is deemed to have been a fault on our behalf. DO NOT return goods without first contacting us. We will only consider refunds on returned garments that have not been damaged, soiled or washed, and that reach us in the same condition as the customer received them. Postage and packaging is non refundable.

Postage and payment policy

Payment

We accept payment by Paypal only, after you have purchased an item from Marmalade Ho on Dawanda, we will email you the total of your bill, payments should be sent to our Paypal account:
sales@marmalade-ho.co.uk

Delivery times

Please remember to allow 7 working days + delivery time for your order, especially at busier times of the year such as Christmas, public holidays etc.
If ordering for a special occasion, please allow plenty of time when ordering! Please note, orders can be held up in customs, postal disputes etc., situations outside of Marmalade Ho's control, which we cannot be held responsible for.
UK Delivery times
If you are ordering to a UK address, your parcel should take approx. 1-2 working days to arrive
Europe Delivery times
Orders should take 4-8 working days to arrive.
USA and Canada Delivery times
Orders should take 7-10 working days to arrive.
Australia, Japan and New Zealand Delivery times
Orders should take 8-14 working days to arrive