MasumiBerlin
Announcement
Welcome to my shop for customizable gifts for the most beautiful and important moments in life such as .B birth, baptism, back to school, birthday or wedding! If you have very specific wishes, please write to me - I try to make everything possible, to find very individual solutions and always like to design new things.
Please note the stated delivery times in general, as everything is handmade and usually individualized. For urgent appointment requests (and other individual requests), please write to me in advance. Then I try - if possible - to take this into account in my planning.
Best wishes
Susanne von MasumiBerlin
Featured items
Items
All Items
Reviews
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Julia on Apr 25, 2024
5 out of 5 starsBeautiful garland that we will certainly enjoy for many years. Fast shipping
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Alex on Mar 22, 2024
5 out of 5 starsFantastically beautiful item, an absolute eye-catcher, absolutely recommended.
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Alex on Mar 22, 2024
5 out of 5 starsHigh quality, beautiful garland. An absolute eye-catcher. Thank you!
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Saskia on Feb 20, 2024
5 out of 5 starsEverything great, great quality and fast delivery! Thank you very much :)
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Brigitte on Feb 3, 2024
5 out of 5 starsFast shipping and very nice goods. Also very nice communication with the seller
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Tanja Friedrich on Dec 31, 2023
5 out of 5 starsGreat quality, great colors, goes perfectly with the crown, which is a few years old but still beautiful ❤️
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About MasumiBerlin
Back to the roots - from the fashion industry back to the craft
Shop members
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Susanne
Owner, Designer
Shop policies
§ 1 – Provider, inclusion of the GTC
(1) The provider and contractual partner for the goods presented in the etsy shop "MasumiBerlin" is Susanne Daum, Winsstraße 52, 10405 Berlin, telephone 004917662596479, e-mail Susanne_Daum [!at] gmx.de (hereinafter referred to as "Provider").
(2) These General Terms and Conditions are an integral part of any contractual agreement between the Provider and the respective Customer. Conflicting terms and conditions of the customer are contradicted.
§ 2 – Offer of goods and conclusion of contract
(1) The provider offers the articles presented in his etsy shop "Masumi-Berlin" to other etsy users for sale. The colour representation of the articles on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations are never technically completely avoidable.
(2) The selection of goods, the conclusion of the contract and the execution of the contract shall be carried out in German.
(3) The provider delivers within Germany, countries of the European Union and Switzerland.
(4) The customer selects the desired goods by placing them in the "shopping cart". The order request can finally be transmitted to the provider via the "buy" button. The customer has the possibility at any time until the dispatch of his order request to view and change the data provided in the context of the order or to cancel the order completely.
(5) For the goods presented in the shop of the provider, the provider makes a binding purchase offer. By sending the order request via the button "order with obligation to pay", the customer accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).
(6) The content of concluded contracts is stored in the etsy user account of the customer and can be viewed by the customer in the etsy portal at any time via the menu "Your account" under the item "Purchases & Reviews".
(7) In the event of impediments to delivery or other circumstances that would preclude the fulfilment of the contract, the provider shall inform the customer by e-mail.
Accepted payment methods
Returns & exchanges
Payment
(1) All product prices are final prices plus shipping costs.
(2) The shipping costs are listed in the respective product description in the section "Payment & Shipping".
(3) For deliveries to non-EU countries, customs duties and import sales tax may be incurred, which are to be paid by the customer to the customs authority upon receipt of the shipment. These charges are in addition to the purchase price and the shipping costs and are not to be influenced by the provider.
(4) The provider delivers at the choice of the customer against advance payment, by redeeming an etsy voucher or against advance payment by bank transfer. With the confirmation of the contract, the customer receives an Internet link by e-mail, which leads him to the etsy area "Orders", which contains further information on the purchase process.
a) For payment by etsy voucher, the customer can enter one or more voucher codes in the "Orders" area. The voucher value is credited to the provider and the invoice amount is paid in this way. If a voucher value is higher than the invoice amount, the voucher remains valid in the amount of the excess amount.
b) If the customer has chosen "bank transfer" as the payment method, the customer will be informed of the bank details of the provider in the "Order" area. The provider only accepts transfers from abroad as free payments in euros.
(5) For prepayment orders, a payment period of one week from receipt of the contract confirmation applies. The provider shall return the desired goods for the duration of the payment period for the customer. It is the customer's responsibility to effect his payment in time for it to be received by the provider within the deadline. The provider reserves the right to withdraw from the purchase contract and sell the goods elsewhere if payment has not been received by the deadline. Any payment received by the customer after withdrawal will be refunded to the customer.
Shipping
(1) The provider delivers the goods within the period specified in the respective product description.
(2) For products that are marked as "customizable" in the product description, the delivery time shall be increased by one week if the customer commissions such individualization.
(3) For shipments to destinations outside Germany, the delivery time increases by a further 2-9 working days, depending on the destination country.
(4) Several products ordered at the same time are delivered in a joint shipment; the delivery time of the product with the longest delivery time applies to the joint shipment. If the customer wishes the delivery of a specific product with a shorter delivery time in advance, he must order this product separately.
(5) If the delivery to the customer fails because the customer has entered the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer assumes the direct costs of the new shipping. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract.
Additional policies and FAQs
The warranty rights of the customer are governed by the statutory provisions.
§ 7 – Data protection information
(1) After conclusion of the contract, etsy transmits to the provider the etsy user name, the name and the billing address as they are stored in the customer's user account. Insofar as the customer has provided further data in the context of his order (e.B. a different delivery address or a telephone number), these will also be transmitted.
(2) The provider processes the data referred to in paragraph 1 electronically for the proper performance of the contract, in particular for dispatch, invoicing and the booking of payments. For the purpose of shipping, the provider may also transmit the name and address of the customer to the commissioned shipping company.
(3) The provider shall keep the data stored until all mutual claims arising from the order have been completely settled and the commercial and tax retention obligations for the provider have expired.
(4) The customer may request information from the provider at any time about the data he has stored about the customer. Furthermore, the customer may request the correction of incorrect data at any time.
(5) The responsible body for data protection is the provider named in § 1 paragraph 1.
§ 8 – Final provisions
(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. However, German law does not apply to consumers with permanent residence abroad insofar as the national law of the consumer contains provisions from which no deviation can be made by contract to the detriment of the consumer.
(2) Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.