tealscustom

Personalised Unique Gifts from Scotland

Edinburgh, United Kingdom
|
| 7,741 Sales | 5 out of 5 stars 5 out of 5 stars

tealscustom is a Star Seller!

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Has a history of shipping on time with tracking.

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Average review rating is 4.8 or higher

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Teals Custom

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Teals Custom

Reviews

Average item review
5 out of 5 stars
(1241)
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About tealscustom

Sales 7,741
On Etsy since 2018

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Crafted High Design

Shop members

  • Mark W

    Owner, Engraver, Curator

  • Heather R

    Customer Service, Designer, Girl Friday

  • Rebecca M

    Engraver, Customer Service

Shop policies

Last updated on Aug 26, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

More information

Last updated on May 18, 2022

Frequently asked questions

How Many Letters Can I Put On The Item?

In general there is no character limit but the more letters the smaller they will be. A cool design or monogram always looks better than a paragraph.

For glass and leather - we strongly recommend using only the shortest possible message. A simple design with 2 or 3 large letters or just a few words in bold looks best!

For wood - you can have a longer message but note that most of the wood is natural so if you can see the wood grain small letters may not be easily readable.

For metal, small letters and intricate designs are fine but we still recommend less is more for a better look!

Can I Use My Own Design?

You can pretty much engrave anything you like, as long as the lettering or design fits the space.

When you send your lettering and design details, please remember to be clear about lettering, capitals, punctuation and positioning of everything!

If you are sending files, a vector file is best (SVG, PSD, CDR) or a PNG or JPG can also work.

For engraving, note that everything will be converted to black or white so if you have your own artwork it will be converted to a black line drawing.

Due to the varied aspect of personalisation – whether it’s initials, a super long name, or a message - your text may not fit the space or monogram you choose. In such instances, we reserve the right to choose a suitable design for you.

Shipping Times

For retail orders, we usually dispatch between 5 and 10 working days (this is after any design discussions...) and shipping can take another 3 to 4 days for the UK and USA, up to 5 to 7 days in the EU and up to 10 days globally. We have a shipping partner so unfortunately we can not guarantee shipping times as this is not within our control.

90% of our orders are delivered within 14 days but please tell us if you have a deadline so we can plan!