Imprint
PROVIDER: Anke Roshka (freelance artist) Katzbachstrasse 34 10965 Berlin CONTACT: Tel 0179/7961253 E-mail: aroschk@web.de
Terms & Conditions
OFFER / AVAILABILITY irregularities in the shape of the glaze or pattern can not be regarded as an error, but characteristic of hand-crafted pieces. In the diagram on the screen or on paper, the objects can color a little bit only. PRICES Prices are in accordance with § 19 para 1 No sales tax (small business regulation). All prices are plus shipping costs (see below). RISK will be collected at the risk of the client / customer. Once the goods have left the studio by Anke Roshka, the risk is transferred to the client / customers. The goods are in transit insured to the value of goods if the customer / the customer does not expressly object (for more information on shipping costs). WARRANTY / COMPLAINTS So far as the guarantee of the law. The customer / the customer agrees to review all shipments upon receipt for defects and regularity. Obvious shortcomings of the article as well as short or incorrect deliveries must be made within 14 days of receipt of delivery in writing at the above address. After this period, the ceramic is considered accepted. In the case of justified and timely delivery of the complaint, the artist has the right to rectify or to deliver. It also has the option to terminate the contract and to demand the return of the ceramic. In the latter case, payments made, including shipping costs will be reimbursed for granted. For damages due to improper handling of the object by the client / customer is no warranty. Moreover, the artist is only liable for gross negligence and willful misconduct. DATA PROTECTION within the business necessary data are processed by a computer system according to § 33 BDSG and stored. Personal information is kept confidential and not disclosed to third parties. It is pointed out that data transmission over the Internet (eg when communicating by e-mail) security gaps and can not be completely protected against access by third parties. SEVERABILITY Should any provisions and final points of these conditions is invalid, this shall not affect the validity of the remaining provisions. Invalid provisions shall be replaced by valid provisions that come closest to the intended purpose. The contract is subject to the applicable laws of the Federal Republic of Germany. Jurisdiction is Berlin. As of 24 August 2008
Cancellation and return policy
RETURN POLICY: You may withdraw your contractual statement within two weeks without giving reasons in writing (eg letter, e-mail) or by returning the goods. The period begins with receipt of this notice. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to: Anke Roshka porcelain & stoneware, Katzbachstrasse 34, D-10965 Berlin; aroschk@web.de WITHDRAWAL EFFECTS: are to be returned in case of an effective cancellation the mutually received benefits. You can return the received performance in whole or in part, only in a deteriorated condition, you must respect if necessary value. With the release of things this does not apply if the deterioration is exclusively due to its inspection - as they would in a retail store - is due. In addition, you can avoid having to pay compensation by not using the goods like an owner and omitting everything, which impairs their value. Transportable items are to be returned. During a return from a goods delivery whose order value up to 50 €, you have to bear the costs of return if the delivered goods ordered. Otherwise, the return is free of charge. End of withdrawal NOTE: The right does not apply if you were able to inspect the items ordered during a personal contact with the artist. Custom designs are also excluded from the right of withdrawal.
Postage and payment policy
No later than two days after receipt of payment I will ship the goods by large padded letter € 3.45 or € 8.60 per pack. After consultation with the buyer, I will also send it by registered post or € 5.05 per insured parcel 17,00 €.
