Business Contact Details

customerservice@damenamedredd.com

Terms & Conditions

Please keep in mind that colours vary from monitor to monitor and especially real life, but I'm sure you'll love it even more in person.

Everything is made in my smoke-free studio but not pet free. so if you have crazy allergies, you may die, and we don't want that.
Are you allergic to cats and bunnies? You might want to stay away from my store. While my pets aren't allowed to touch things, they do live here and shed. I try my best to NOT have animal hair in but I'm not perfect so there may be some stray hair.

Are you not allergic to cats and bunnies? It's your lucky day! All items come with free cat and bunny hair! Horray! (seriously though, I will try so hard to NOT include cat & bunny/and or my hair)

My fellow Canadians, prices do not include taxes. Paypal will add it for you. I know I know, taxes are no fun, but my stuff is fun, so it balances out, well sort of.

Please note that I am not a geologist. I list the gems as my suppliers have them listed. I do believe they accurate but as I am human I may make mistakes. This is not intentional, but please be aware that I may be wrong. If you notice such an oversight please feel free to e-mail me and let me know. I won't be offended, you can never learn too much!

Cancellation and return policy

Refunds are do-able up to one week after receiving your item, minus shipping. I'd rather work with you and turn your sad into glad but if you just don't love it like you thought you would, or you thought you could afford it but man, that energy bill is through the roof, just convo me and we'll work something out. Refunds, minus shipping, are given after the item has been returned to me in the original condition.

Postage and payment policy

Orders ship out within 48 hours of payment clearing.
I'm in Canada so sometimes things may take a few weeks to get to you. It's sad but it keeps costs down. If you need something faster I can upgrade the shipping for you.