For workshops we are obliged to pay for the use of a venue and for an assistant tutor whose services, travel and accommodation have a cost. For these reasons we retain a 30% administration fee for workshop cancellations. However, if you are able to find someone to substitute you for for your chosen event within the timescale explained below, you will receive a full refund.

Times apply as our standard terms. Contact us no later than 14 days after your acceptance and payment for a workshop and 14 days before the first day of the event if you wish to cancel your booking. No cancellations will be acceptable beyond that date.*

Bearing in mind the many variations available for shipping costs and methods around the world, we have done our best to only charge you for the effective cost of shipping the items you choose to purchase. For this reason, many of our listings offer included shipping in Europe, and included shipping to USA for single or multiple purchases of $35 and above.

Our fabric covered buttons are quite delicate. If you decide to use them on a garment, we certainly DO NOT recommend washing them in the washing machine, but only very gently by hand. Better still would be to completely REMOVE the buttons and sew them back on once your garment is dry.

We have found through experience that participants come from varied backgrounds, ages and economic situations.

Some are in a financial position to afford comfortable hotels, whilst others prefer to share a self-catering apartment, and others to use the services of the nearest youth hostel.

In view of these differences, we DO NOT include accommodation, but where possible, offer advice on what is available in the venue location leaving you to make your own choices to suit your personal budget.

You will find more details on our websites.

As many of you are aware, either as sellers or customers, it is almost impossible at the present time to give accurate delivery timings. Countries around the world have put in place national policies with regard to the movement of transport and merchandise, and these inevitably affect normal postal systems too.
It is therefore advisable to consider 'normal' timings to be at least double those listed in order to avoid possible disappointment. As a vendor I have no control over these timings, though I will do my best to convey updated postal information to my customers, as and when it becomes available.
Meanwhile I thank you sincerely for your custom and wish you and your loved ones well.
Stay safe.