Shop: HappyJewelrySupplies
Imprint
For more information please contact us directly:
Email: happyjewelrysupplies@gmail.com
Website: www.happyjewelrysupplies.com
Happy Shopping!
Terms & Conditions
Thanks for shopping in HappyJewelrySupplies!
♥♥♥We are working on 110% HAPPY SATISFACTION on every purchase.♥♥♥
I happily ship all over the world from HONGKONG, CHINA.
♥♥♥ FREE SHIPPING for All Orders send via Register Airmail ♥♥♥
♥♥♥ Most of Items Up to 20% Discount OFF ♥♥♥
♥♥♥ HALF PRICE EXPRESS SHIPPING ♥♥♥
When order over €150 (Before shipping and After any other discount), send via Express Shipping (DHL / EMS), get Half Price Express Shipping Fee (50% OFF) Discount *. ( normally 7-10 days delivery )
IMPORTANT: please leave me your phone # for shipping!
▶▶▶ SHIPPING DATE: every MONDAY TO FRIDAY（4／5 Times Per Week）(excluding weekends and holidays)
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▶▶▶ When order over €35, your shipment will be upgraded to International Registered Airmail, package can be tracked without lost.
And we will send the tracking number to you via Conversation, when your package post.
♥♥♥ Please kindly note that the shipping status will take 3-5 days for updated after your parcel be delivered. ♥♥♥
▶▶▶Due to we have hundreds of items in stock but limit staff, a few of items cannot be up-date immediately. If unfortunately your purchased item is out of stock, we will send email advise you to choose other stocks or get a refund straight away.
▶▶▶ If you are not happy with our items, please let me know and we can have a discussion rather just gave me Negative and Neutral feedback in return. Your good feedback will make us work harder, your satisfaction is always our goal!
If you still have any questions, please do not hesitate to contact me!
cheers
HappyJewelrySupplies
Cancellation and return policy
We are working on 110% HAPPY SATISFACTION on every purchase.
▶▶▶ Due to we have hundreds of items in stock but limit staff, a few of items cannot be up-date immediately. If unfortunately your purchased item is out of stock, we will send email advise you to choose other stocks or get a refund straight away.
▶▶▶ All customs duty fees and taxes are the sole responsibility of the buyer.
▶▶▶ The postal delays, failures, thefts, losses or customs problems are uncontrollable by the seller (us), they are not the responsibility of the seller (us), thanks for your understanding.
▶▶▶ We don’t hold any responsibility for the following situation to the products:
1> Color difference
2> Size problem because the customer did not read the description carefully before order. (please pay attentions while you are purchasing)
3> Other problems which are not the fault of the seller.
4> Items have been resold as unfinished or finished products.
5> Items have left from us for 3 months.
▶▶▶ If something is damaged during transit, please contact us with a photo of the problem item. Or if there has been a mistake on our part, please contact us as well, we will be more than happy to issue a resend, credit note or refund.
(PS. Express shipping fee is nonrefundable.)
▶▶▶ We will happily accept returns for any reason, or no reason at all, as long as you follow these rules;
1> Shipping fees, insurance fees ($2.5), taxes are nonrefundable.
2> Buyer is responsible for the return shipping cost.
3> Items to be returned or exchanged must be sent back in original condition, with the original number of items. Items must be received by us within 4 weeks of from the date your package was delivered.
For return instruction and restriction, please contact us.
Postage and payment policy
▶▶▶ We accept Paypal only. Even if you don't have a Paypal account, you can still pay with your Credit Card through Paypal.
If you pay by paypal E-check, please allow 3-7 days for the check to clear before shipment.
Payment must be made immediately upon checkout, if there is a problem or you need more time, please convo me on Etsy to let me know, and I will be glad to work with you if time request are reasonable.
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I happily ship all over the world from HONGKONG, CHINA.
All parcels will be post out from HongKong Airport.
(Our office located in HongKong, and our warehouse is based in GuangDong, China)
▶▶▶ SHIPPING DATE: every MONDAY to FRIDAY（4／5 Times Per Week）(excluding weekends and holidays)
▶▶▶ Large orders may take a little more time to proceed. But, Every orders shipped within 7 working days at most.
▶▶▶ DELIVERY TIME: We need 1-3 business days to ship your order, and arrives 2 - 4 weeks or more.
Normally, It is possible not to receive them within 2 weeks (delivery time varies and affected by custom process & post office condition) If you don't receive within 45 days, please convo us.
We ship to your DaWanda Address, please make sure it is accurate, or let us know right away if it isn't.
▶▶▶ For purchase below €35 orders
Since there are possibilities of parcel loss***International Registered Airmail is strongly recommended.
Only cost €2.50 more, the packages can be trackable.
http://en.dawanda.com/product/21860345-A-Custom-Listing
( If your location is in UK, France, Spain, Italy, Russia, Brazil, Portugal, Argentina, Czech Republic, Poland, Greece or other remote areas, International Registered Airmail is strongly recommended. )
▶▶▶ For purchase €35 or above, shipment will be upgraded to International Registered Airmail, package can be tracked without lost.
▶▶▶ International air mail takes about usually 2 - 4 weeks to arrive as we experienced, however, it could take a little longer sometimes. We cannot control the delivery time and post office does not guarantee the delivery time.
▶▶▶ If you would like your parcel post by express shipment (within 1.5 weeks delivery), DHL or EMS , please convo me for details, and let me know your location.
▶▶▶ All customs duty fees and taxes are the sole responsibility of the buyer.
▶▶▶ PLEASE NOTE!
Orders are not considered "Lost" in transit until the following amount of time has passed:
International: 60 days past shipping date
International ITALY／France／UK／Brazil／Argentina: 70 days past shipping date
▶▶▶ All items are securely packed with bubble-wrap or hard box.
