Shop: Tilen ~ artplanet
Cancellation and return policy
• If your items is damage during shipping, please inform me and return the items to me, I’ll replace it.
• Shipping back to me will be incurred by you and return shipping pay by me.
• Your order shipped with most cost efficient & safe method, any items lost during mailing is out of our control.
Postage and payment policy
• For order OUTSIDE Singapore: payment by PAYPAL only
• For order WITHIN Singapore: you can transfer to my POSB a/c (drop me a email for my a/c #), conversion rate from Sg Dollars to US Dollars is 1:1.45 (subject to changes without notice)
• Payment is to be made at the time of purchase.
• Your order will be cancelled if payment hasn’t been received within 3 days.
• International: 6-12 business days (Express shipping with extra cost upon request – drop me a email)
• Local (Singapore): 2-3 business days
• International buyers are responsible for any customs fees.
• Please allow 3 business days to arrange mailing.
• I’ll send all orders using your Etsy address, please make sure the address is correct. Understand that I cannot be held responsible for any incorrect information given.
