Shop: Lunara shop
Cancellation and return policy
Please contact me when you really need to cancel the order immediately.
If you are unsatisfied with the item you receive please let me know immediately.
So please note that I am not responsible for any damages or loss incurred during shipping. Refunds and exchanges will be considered depending on the situation. In case you have a problem, please contact me immediately, and we shall find a fair solution.
As a last resort, if you are still unsatisfied, you may return the item. When I receive, I will refund the cost of the item (buyer assumes return shipping cost).
Postage and payment policy
Completion of payment is required within three days of purchase. In case you need more than three days, just contact me.
I ACCEPT PayPal. Please visit http://www.paypal.com to see how to setup paypal account. You can also visit
http://de.dawanda.com/topic/6/23862
for information about how to setup PayPal.
Note you do NOT need a Paypal account to do the payment. When you check out click the pay by Paypal option & you will be forwarded to a secure page, that gives you the option (on the left hand side) to pay using your debit or credit card.
-I ACCEPT Money Gram and Wester union too.
I DON´T ACCEPT BANK TRANSFER.. because is so expensive for you and for me.
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Items will be mailed within 3 business days of purchase clearing via PayPal (Or the other way i accept)
If you have any shipping specifications, please let me know, if you have any problems with the payment let me know please.
I send the items by certify mail if you want a courier service let me know.
Items arrive between 15 / 20 days, sometimes more, sometimes less. it depends of the customs and postal service. PLEASE TAKE NOTE I CAN CONTROL THAT. I do the best, but i can be sure when is going to arrive to you the order.
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*Compradores mexicanos acepto depósito bancario.
Gracias.
