Shop: Tilly Bloom
Business Contact Details
tilly.bloom@gmail.com
Terms & Conditions
I accept payment via Paypal and Google Checkout. Sorry, no checks, bank transfers or money orders.
Residents of the State of New York sadly must pay sales tax of 8.875%.
Please make your payment or contact me within 3 days, or your order will be canceled. Don't worry though, you can always place it again.
Cancellation and return policy
Please email me if you are not entirely pleased with your purchase. I'm sure we can work together to resolve any problems.
If your item arrives broken or in a state other than described you may return it for a refund. Please let me know within 3 days after you receive your item.
Postage and payment policy
I only use the address given via Dawanda, not Paypal, so please make sure it is full and correct.
Items are often made to order and will be posted in 1-4 days.
Domestic (USA) orders are shipped First Class with delivery confirmation. Shipping can take anywhere from 4 to 8 days. If it takes longer than 14 days please let me know.
If you need your order quickly I can ship it to you via 2-3 day Priority Mail with a tracking number for an extra fee.
Let me know if you would prefer this and I'll email you a new Paypal invoice.
International shipping time varies by country.
International orders are shipped First Class International Mail. Shipping can take anywhere from 8 to 16 days. If it takes longer than 16 days please let me know.
Italy: Shipping via Priority Mail is highly recommended. Email for quote.
Shipping to some countries is very slow, the mail service seems to be rather unreliable. I'm afraid due to this fact I cannot refund or replace items lost in the mail to Italy, Russia, Ukraine, Greece.
International Buyers: Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
