I have entered my bank #'s and want to start selling. However I dont know what to fill in the iban and swift boxes with (Im from the U.S.). It seems that I have to do this before i can upload my store items. Is that right? Kathy

If you want to accept bank transfers, you will need those numbers, or else you can't accept international transfers. I don't know if you have them in the US though!

Dear Stylinbeadgirl,

in order to set up shop you do not need to fill in these banking details. If you have some technical difficulties, though, write a message to the feedback team.

Hi,
I only registered yesterday. I filled in my bank details and saved it, but the system keeps reminding me that I need to fill it in...what am I doing wrong?

Thx
dunibagz

:::Update:::
I've re-directed my question dd 6.10.08 to 'admin/feedback', so please disregard above question.

Thx ☺

I don't know whether this is helpful to anyone, but I've had problems receiving payment from German customers too (I'm Dutch).

Apparently, when transferring money in Germany it is possible to tick a box "international payment" or something like that. In that case no bankcode is asked.
It really works for me... in fact I solved a payment problem with it today :)

Hope this is helpful!

Hello,
I am in France and I got the same problem with a german customer, I gave my BIC and IBAN and she said it didn't work with her bank.
Finally she paid with paypal but I know they don't use it a lot in Germany (I don't know why?).

Maybe Dawanda admin could publish an article on the 3 forums in the 3 language?

I'm Irish and I'm having the same problem as everyone else here receiving payment from Germany. Thanks Mirre for that piece of advice. I have told this to my customer. Hopefully it will work!

And yet another buyer having problems with banktransfer from Germany. Another sale I have to cancel, it just doesn't seem to work.

Mirre, that's what I always tell them too. In fact, I have a whole bit of text I always paste when someone places an order. Maybe it's useful for some of you too. I have a lot less problems since I use this :) Some people still have problems, but usually it works well:

"Hallo! Vielen Dank für Ihre Bestellung! Wie ich bemerkt habe, möchten Sie per Banküberweisung bezahlen.

Bitte beachten Sie, dass wir keine Bankleitzahl in Holland haben, also würden Sie nur meine IBAN und SWIFT benötigen um zu bezahlen. Die SWIFT (oder BIC) ist die Internationale Bankleitzahl.

Achten Sie darauf dass Sie bei Online-banking wählen für "Ausland zahlungen" oder "Ausland". Da wird meistens keine Bankleitzahl gefragt.

Falls Sie keine Überweisung ohne Angabe einer Bankleitzahl tätigen können, geben Sie bitte "00000000" oder mein SWIFT code ein.

Falls es dabei Probleme gibt kontaktieren Sie bitte Ihre Bank, und geben Sie mir bitte Bescheid.

Weil es um eine Ausslandzahlung geht, dauert es wahrscheinlich etwas länger als üblich. Wenn Sie das Pakket snel brauchen, ist es vielleicht besser über "Paypal" zu zahlen. Sie können der Geldbetrag überweisen auf meine Paypal account addresshere@blabla.com. Damit ist das Geld gleich bei mir und ich kann ihr Pakket morgen zu Ihnen schicken.

Liebe Grüsse,
Maartje // Tizz"

That's it :P

man, this bank talk is making me dizzy. glad i only accept paypal!
&_&

I had a buyer today who wishes to pay with a bank transfer. Even though I only accept paypal.
I am a little wary about giving out my bank details. Firstly - should I be concerned? Or is the SWIFT IBAN system secure?
Secondly - what if she sent me a cheque? Both her cheque and my bank account are in euros, but my account is in france and hers in germany. Would I incur lots of charges?
Thanks
Tee

Hi Tee,

I have been receieving bank transfers to my French bank from Germany (and other countries) without any problem for many montha now. An Euro is a Euro, it does not matter which country you live in. ==> NO charges, just check with your bank if you are unsure, a quick phone call should put you as rest.
Also, I believe that giving somenoe your bank details only enables them to put money into yoru account, nothing more.
I hope this helps
x
Kalicat

I set up my shop to accept payments by bank transfer for buyers abroad. However, I don't see that I accept back transfers in my shop? I just see that i accept paypal & dawanda voucher. Did i do something wrong?

Thanks!

I do have problem similar, waiting for a payment from Germany more than 1 month, hope my custmor risolve it already.