LotkaArt

Surgical steel jewelry. Minimal jewelry.

Krakow, Poland
| 4,485 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    FREE SHIPPING FOR ORDERS OVER 35 EUR !!!

Announcement

Last updated on Mar 22, 2021

FREE SHIPPING FOR ORDERS OVER 35 EUR !!!

4485 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

LotkaArt

Contact shop owner

LotkaArt

Reviews

Average item review
5 out of 5 stars
(980)
See reviews that mention:
Loading
Loading

About LotkaArt

Sales 4,485
On Etsy since 2015

Shop members

  • LotkaArt

    Owner, Designer, Maker

    I'm Anna, the owner of Lotka Art. I do everything by myself. I'm a designer, maker, photographer, graphic designer and a model as well.

Shop policies

Last updated on May 10, 2022
Lotka Art jewelry is simple, edgy and fun to wear. You can mix and match many pieces to create a unique look. All my jewelry is made from hypoallergenic, high quality and very durable surgical stainless steel 316l or 304.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 4 hours of purchase

Payment

Pay Pal.
Credit cards.
Payments for purchased products should be made within the next 7 days, by choosing one of the available payment methods.

Shipping

Making a purchase in my Lotka Art shop means full acceptance of the following terms and conditions.

All products are made to order. The order processing time is from 1 to 3 working days from the date of payment.

Orders are shipped by registered letter via Polish Post.

By making a purchase in my shop, you automatically give me a power of attorney for a one-time conclusion of a service contract on your behalf with Polish Post to send the purchased goods using their services.

All products are packaged in a decorative gift box or nicely wrapped in decorative paper. In the case of ordering more than one product, all products are packed together into one box.
At customer's request, I can pack the purchased products into separated boxes. Please provide this information when submitting your order.

Purchased goods are dispatched in 1-3 business days.

After sending the package I provide you with the tracking number. Fully tracking is available in all EU countries, so please monitor the tracking status updates of you order.

Tracking for the packages sent to USA, Canada and other countries outside Europe works only until the package leaves Poland or when shipping upgrade ( Global Express) option is chosen by the client.

All packages are sent by registered letter and your signature upon receiving is required.

You can choose shipping upgrade (Global Express) for an extra fee.

ESTIMATED DELIVERY TIME WITH STANDARD SHIPPING:
Europe: 5-9 business days (full tracking available in most of the countries)
USA and Canada: 10-21 business days (tracking available only until the package leaves Poland)
Rest of the world: 10-28 business days ( full tracking works in some of the countries e.g New Zealand)

GLOBAL EXPRESS DELIVERY TIME:
Europe: up to 7 business days
USA and Canada: up to 12 business days (full tracking available)
Rest of the word : up to 14 business days ( full tracking available)

I am not responsible for shipments that come back to me because they are not picked up from the post office or incorrect address i given.

In the case when the parcel returns to me, it is possible to resend it after re-payment of the shipping costs.

It can happen that the item is not delivered within the time-frame above but if your order doesn't arrive within 30 days since the shipment date please let me know.

I carefully pack each item so you can be sure of its safe arrival.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests or tax office requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others
Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements and to comply with my tax obligations. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Anna Ruščak , am the data controller of your personal information. If you have any questions or concerns, you may contact me at lotkaartshop [!at] gmail.com Alternately, you may mail me at:
Anna Ruščak, Tyrawa Wołoska 186, 38-535 Tyrawa Wołoska, Poland
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.