WoolAffair
Crochet & Knitting Patterns for Newbies and Pros
Maxhütte-Haidhof, Germany
Announcement
Last updated on Nov 19, 2022
PLEASE NOTE:
The download of bi-lingual patterns always includes both the German and the English PDF file.
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Christen on Apr 7, 2024
5 out of 5 starsGot this pattern for my mother in law. She’s excited to try a new, fun project. Thanks for offering a knitting pattern.
About WoolAffair
Sales
10,695
On Etsy since 2013
Shop members
-
WoolAffair
Owner, Designer, Customer Service
WoolAffair is a mother (Heidi) and daughter (Lisa) project beginning in 2012. As Heidi is designing new items and creating the e-books, Lisa is responsible for the materials and yarn kits.
Shop policies
Last updated on
May 19, 2022
General Terms and Conditions (GTC) for WoolAffair on etsy
A. Basic provisions
B. Conclusion of the contract
C. Prices and terms of payment
D. Terms of delivery
E. Right of retention and retention of title
F. Warranty
G. Final provisions
A. Basic provisions
I. The following terms and conditions apply to all contracts that you (hereinafter: customer) conclude with us, WoolAffair GbR, Heidrun and Lisa Schramm (hereinafter: provider) via the etsy platform.
II. Identity of the provider:
WoolAffair GbR
Heidrun and Lisa Schramm
Bergmannstrasse 55a
D-93142 Maxhütte-Haidhof
Phone: 09471-20749
E-mail: info [!at] woolaffair.de
III. A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction predominantly for purposes that can neither be attributed to their commercial nor independent professional activity.
Entrepreneurs are natural or legal persons who act predominantly for commercial or independent professional purposes.
B. Conclusion of the contract
I. The object of the contract is the sale of digital and physical goods.
II. A product posted by us is to be regarded as a binding offer under the conditions contained in the description after activation by etsy.
III. The purchase contract is concluded via the online shopping cart system provided by etsy as follows:
The customer places the goods he wants to buy in the shopping cart. The shopping cart can be changed at any time via the corresponding button. After selecting the desired payment method and calling up the page "Checkout" or the check-out via PayPal "Buy with PayPal", the customer enters his personal data and the required data for the payment method. Finally, all order data is displayed on the order overview page.
If the customer uses an instant payment system such as .B PayPal or Sofortüberweisung, he will be forwarded to the provider of the payment system in the next step. After completion of the transaction, the customer will be redirected back to etsy for the order overview page.
Before sending the order, the customer is again given the opportunity to correct any errors or to cancel the purchase.
By sending the order via the corresponding button, the customer accepts the offer of the provider in a legally binding manner and the purchase contract is concluded.
The processing of the order and the transmission of all information related to the purchase contract are carried out by e-mail and partly automated. The customer must ensure receipt of the e-mails.
IV. Contract language is german. The complete text of the contract will not be stored by us. Before sending the order, the contract data can be printed out or electronically saved via the print function of the browser. After receipt of the order by the provider, the order data, the legally prescribed information for distance contracts and the General Terms and Conditions will be transmitted to the customer again by e-mail.
C. Prices and terms of payment
I. The prices quoted by the provider are to be understood as total prices and include the statutory value added tax.
II. Any shipping costs are not included in the purchase price, but can be called up via a corresponding button on the website or in the course of the offer. Shipping costs will be shown separately in the course of the ordering process and are to be borne additionally by the customer, unless free shipping has been promised.
III. In any case, digital goods are free of shipping costs.
IV. If the delivery is made to countries that are not members of the EU, further costs for which we are not responsible, such as e.B taxes, customs duties or money transfer fees, may be incurred, which are to be borne by the customer. Any costs incurred for the transfer of money must also be borne by the customer if the delivery is made to an EU member state, but the payment was initiated outside the EU.
V. The provider provides the payment method Etsy Payments, the customer can choose from the offered payment methods.
Etsy Payments includes the following payment methods:
- Credit cards
- Debit cards or bank cards
- PayPal
- Klarna Pay Later (invoice, only in Germany)
- iDEAL (only in the Netherlands)
- Sofortüberweisung (Austria and Germany)
- Etsy Vouchers or Etsy Credits
- Apple Pay
- Android Pay
When using the Etsy Payments payment method, the payment is processed via Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland (hereinafter: Etsy UC) provided that the payment is not made in the currencies US dollars or Canadian dollars. Payment is then processed via Etsy Inc., 117 Adams Street, Brooklyn NY 11201, United States of America.
Etsy UC or Etsy Inc. Is it free to use other payment service providers. For more information and to view the terms and conditions of use of Etsy Payments, please refer to the following page for a list: www.etsy.com/de/legal/etsy-payments/?ref=list
VI. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due immediately.
D. Terms of delivery
I. The terms of delivery, the delivery time and, if applicable, existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.
Insofar as no other period is specified in the respective offer or under the correspondingly designated button, the physical goods will be delivered within 6-8 working days after conclusion of the contract.
Digital goods are available for download immediately after conclusion of the contract. The customer separately contains an automatically generated e-mail with a link that leads him to the download. For customers with an existing customer account with etsy, the download is also available in this one.
II. The following applies to transport damage:
For consumers: If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and contact us immediately. The failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.
For entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment. Among merchants, the obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) applies. If you fail to make the notification regulated therein, the goods shall be deemed to have been approved, unless it is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.
E. Right of retention and retention of title
I. The goods remain our property until full payment has been made.
For entrepreneurs, the following also applies: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. The entrepreneur may resell the reserved goods in the ordinary course of business; he assigns all claims arising from this resale – regardless of a combination or mixing of the reserved goods with a new item – in the amount of the invoice amount to the provider in advance and the provider accepts this assignment. The entrepreneur remains authorized to collect the claims, but the provider may also collect claims himself if the entrepreneur does not meet his payment obligations.
II. The customer can only exercise a right of retention if it concerns claims from the same contractual relationship.
F. Warranty
I. Unless expressly agreed otherwise below, the statutory right to liability for defects shall apply.
II. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
III. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The statutory limitation periods for the recourse claim according to § 445a BGB remain unaffected.
With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which have been included in the contract, shall be deemed to be an agreement on the quality of the goods; We assume no liability for public statements of the manufacturer or other advertising statements.
If the delivered item is defective, the Provider shall initially provide warranty to entrepreneurs at its discretion by remedying the defect (rectification) or by delivering a defect-free item (replacement delivery).
The above restrictions and shortened deadlines do not apply to claims due to damages caused by the provider, its legal representatives or vicarious agents
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• within the framework of a guarantee promise, if agreed
• insofar as the scope of application of the Product Liability Act is opened.
G. Final provisions
I. German law shall apply. In the case of consumers, this only applies to the extent that the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn.
II. For entrepreneurs, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
III. The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.
A. Basic provisions
B. Conclusion of the contract
C. Prices and terms of payment
D. Terms of delivery
E. Right of retention and retention of title
F. Warranty
G. Final provisions
A. Basic provisions
I. The following terms and conditions apply to all contracts that you (hereinafter: customer) conclude with us, WoolAffair GbR, Heidrun and Lisa Schramm (hereinafter: provider) via the etsy platform.
II. Identity of the provider:
WoolAffair GbR
Heidrun and Lisa Schramm
Bergmannstrasse 55a
D-93142 Maxhütte-Haidhof
Phone: 09471-20749
E-mail: info [!at] woolaffair.de
III. A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction predominantly for purposes that can neither be attributed to their commercial nor independent professional activity.
Entrepreneurs are natural or legal persons who act predominantly for commercial or independent professional purposes.
B. Conclusion of the contract
I. The object of the contract is the sale of digital and physical goods.
II. A product posted by us is to be regarded as a binding offer under the conditions contained in the description after activation by etsy.
III. The purchase contract is concluded via the online shopping cart system provided by etsy as follows:
The customer places the goods he wants to buy in the shopping cart. The shopping cart can be changed at any time via the corresponding button. After selecting the desired payment method and calling up the page "Checkout" or the check-out via PayPal "Buy with PayPal", the customer enters his personal data and the required data for the payment method. Finally, all order data is displayed on the order overview page.
If the customer uses an instant payment system such as .B PayPal or Sofortüberweisung, he will be forwarded to the provider of the payment system in the next step. After completion of the transaction, the customer will be redirected back to etsy for the order overview page.
Before sending the order, the customer is again given the opportunity to correct any errors or to cancel the purchase.
By sending the order via the corresponding button, the customer accepts the offer of the provider in a legally binding manner and the purchase contract is concluded.
The processing of the order and the transmission of all information related to the purchase contract are carried out by e-mail and partly automated. The customer must ensure receipt of the e-mails.
IV. Contract language is german. The complete text of the contract will not be stored by us. Before sending the order, the contract data can be printed out or electronically saved via the print function of the browser. After receipt of the order by the provider, the order data, the legally prescribed information for distance contracts and the General Terms and Conditions will be transmitted to the customer again by e-mail.
C. Prices and terms of payment
I. The prices quoted by the provider are to be understood as total prices and include the statutory value added tax.
II. Any shipping costs are not included in the purchase price, but can be called up via a corresponding button on the website or in the course of the offer. Shipping costs will be shown separately in the course of the ordering process and are to be borne additionally by the customer, unless free shipping has been promised.
III. In any case, digital goods are free of shipping costs.
IV. If the delivery is made to countries that are not members of the EU, further costs for which we are not responsible, such as e.B taxes, customs duties or money transfer fees, may be incurred, which are to be borne by the customer. Any costs incurred for the transfer of money must also be borne by the customer if the delivery is made to an EU member state, but the payment was initiated outside the EU.
V. The provider provides the payment method Etsy Payments, the customer can choose from the offered payment methods.
Etsy Payments includes the following payment methods:
- Credit cards
- Debit cards or bank cards
- PayPal
- Klarna Pay Later (invoice, only in Germany)
- iDEAL (only in the Netherlands)
- Sofortüberweisung (Austria and Germany)
- Etsy Vouchers or Etsy Credits
- Apple Pay
- Android Pay
When using the Etsy Payments payment method, the payment is processed via Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland (hereinafter: Etsy UC) provided that the payment is not made in the currencies US dollars or Canadian dollars. Payment is then processed via Etsy Inc., 117 Adams Street, Brooklyn NY 11201, United States of America.
Etsy UC or Etsy Inc. Is it free to use other payment service providers. For more information and to view the terms and conditions of use of Etsy Payments, please refer to the following page for a list: www.etsy.com/de/legal/etsy-payments/?ref=list
VI. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due immediately.
D. Terms of delivery
I. The terms of delivery, the delivery time and, if applicable, existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.
Insofar as no other period is specified in the respective offer or under the correspondingly designated button, the physical goods will be delivered within 6-8 working days after conclusion of the contract.
Digital goods are available for download immediately after conclusion of the contract. The customer separately contains an automatically generated e-mail with a link that leads him to the download. For customers with an existing customer account with etsy, the download is also available in this one.
II. The following applies to transport damage:
For consumers: If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and contact us immediately. The failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.
For entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise designated to carry out the shipment. Among merchants, the obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) applies. If you fail to make the notification regulated therein, the goods shall be deemed to have been approved, unless it is a defect that was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.
E. Right of retention and retention of title
I. The goods remain our property until full payment has been made.
For entrepreneurs, the following also applies: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. The entrepreneur may resell the reserved goods in the ordinary course of business; he assigns all claims arising from this resale – regardless of a combination or mixing of the reserved goods with a new item – in the amount of the invoice amount to the provider in advance and the provider accepts this assignment. The entrepreneur remains authorized to collect the claims, but the provider may also collect claims himself if the entrepreneur does not meet his payment obligations.
II. The customer can only exercise a right of retention if it concerns claims from the same contractual relationship.
F. Warranty
I. Unless expressly agreed otherwise below, the statutory right to liability for defects shall apply.
II. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
III. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The statutory limitation periods for the recourse claim according to § 445a BGB remain unaffected.
With regard to entrepreneurs, only our own information and the manufacturer's product descriptions, which have been included in the contract, shall be deemed to be an agreement on the quality of the goods; We assume no liability for public statements of the manufacturer or other advertising statements.
If the delivered item is defective, the Provider shall initially provide warranty to entrepreneurs at its discretion by remedying the defect (rectification) or by delivering a defect-free item (replacement delivery).
The above restrictions and shortened deadlines do not apply to claims due to damages caused by the provider, its legal representatives or vicarious agents
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• within the framework of a guarantee promise, if agreed
• insofar as the scope of application of the Product Liability Act is opened.
G. Final provisions
I. German law shall apply. In the case of consumers, this only applies to the extent that the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn.
II. For entrepreneurs, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
III. The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged and unwilling to participate in a dispute resolution procedure before a consumer arbitration board.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
We accept all etsy payment payment methods.
Shipping
The dispatch of our digital goods (pdf instructions) takes place via download. The link to the download will be sent by e-mail after completion of the purchase. The shipment of our physical products (yarns and wool packages) takes place with DHL or Deutsche Post after receipt of money.
Additional policies and FAQs
Each ball of yarn is individually made by us after ordering.
Yarns made according to customer requirements with regard to color design and running length are excluded from exchange.
Yarns made according to customer requirements with regard to color design and running length are excluded from exchange.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or related websites and services.
This Privacy Policy does not apply to the practices of third parties that are not owned and controlled by me, including Etsy, or any third-party services you access through Etsy. To learn more about Etsy's privacy practices, see Etsy's Privacy Policy.
What information I collect
In order for me to process your order, you must provide me with certain information (for which you have authorized Etsy to provide it to me). This includes your name, email address, mailing address, payment information, and details of the product you order. You also have the option to provide me with further personal information if you contact me directly.
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Specifically:
to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your explicit consent (which you can withdraw at any time);
if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
to the extent necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Sharing and Disclosure of Information
Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:
Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Service Providers: I hire certain trusted third-party service providers to perform tasks and provide services for my store, such as parcel services. I pass on your personal data to these third parties, but only to the extent that it is necessary for the performance of these services.
Business Transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction to the extent permitted by law.
Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.
Retention
I will only retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.
Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the U.S. and other countries. Therefore, I may transfer your personal data to countries whose data protection and regulatory monitoring laws differ from the relevant laws in your country. If I am expected to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer, as Google Cloud is certified under the EU-US Privacy Shield.
Your rights
If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:
Access: You may have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You may also have the right to change your personal data, to restrict my use of this data or to delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to this, 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
Complaint: If you reside in the EU and wish to raise concerns about my use of your data, without prejudice to any other rights you may have, you are entitled to contact your local data protection authority with these concerns.
How to contact me
For the purposes of the EU General Data Protection Regulation, I, Heidrun Schramm, am the data controller for your personal data. If you have any questions or concerns, you can contact me at woolaffair [!at] gmx.de. Alternatively, you can write to me at the following address:
Heidrun Schramm, Bergmannsfraße 55a, 93142 Maxhütte-Haidhof
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
This Privacy Policy does not apply to the practices of third parties that are not owned and controlled by me, including Etsy, or any third-party services you access through Etsy. To learn more about Etsy's privacy practices, see Etsy's Privacy Policy.
What information I collect
In order for me to process your order, you must provide me with certain information (for which you have authorized Etsy to provide it to me). This includes your name, email address, mailing address, payment information, and details of the product you order. You also have the option to provide me with further personal information if you contact me directly.
Why I need your information and how I use it
I refer to a number of legal bases to collect, use and share your information. Specifically:
to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your explicit consent (which you can withdraw at any time);
if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
to the extent necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Sharing and Disclosure of Information
Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:
Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Service Providers: I hire certain trusted third-party service providers to perform tasks and provide services for my store, such as parcel services. I pass on your personal data to these third parties, but only to the extent that it is necessary for the performance of these services.
Business Transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction to the extent permitted by law.
Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.
Retention
I will only retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 4 years.
Transfer of personal data to countries outside the EU
I may store and process your information through third-party hosting services in the U.S. and other countries. Therefore, I may transfer your personal data to countries whose data protection and regulatory monitoring laws differ from the relevant laws in your country. If I am expected to transfer information about you to countries outside the EU, I rely on the EU-US Privacy Shield as the legal basis for the transfer, as Google Cloud is certified under the EU-US Privacy Shield.
Your rights
If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:
Access: You may have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You may also have the right to change your personal data, to restrict my use of this data or to delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to this, 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
Complaint: If you reside in the EU and wish to raise concerns about my use of your data, without prejudice to any other rights you may have, you are entitled to contact your local data protection authority with these concerns.
How to contact me
For the purposes of the EU General Data Protection Regulation, I, Heidrun Schramm, am the data controller for your personal data. If you have any questions or concerns, you can contact me at woolaffair [!at] gmx.de. Alternatively, you can write to me at the following address:
Heidrun Schramm, Bergmannsfraße 55a, 93142 Maxhütte-Haidhof
Seller details
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