Announcement
♡♡ Join my mailing list and get a 15% discount coupon code for your next purchases. Go to: http://eepurl.com/gWZfVH
★ ★
▷ Roughly delivery times:
- USA / Canada: 10-15 business days
- Spain: 2-4 business days
- Europe: 7-15 business days.
- Rest of the world: 3-4 weeks
▷ If you want to receive your order sooner you have express shipping upgrades available in your cart before purchasing.
*** PROCESSING TIME ***
Products are ready to ship within 1-3 business days. For customized items you should add the manufactured time to this period.
Delivery is always by certified mail. Please, check your mailbox regularly because you may receive a notification saying in which post office you can pick up your package in case that no one was at the delivery address.
*** SHIPPING ESTIMATES ***
I'll do my best to meet these shipping estimates, but cannot guarantee them. Unfortunately, I can't take responsibility for delays due to customs or bad weather.
▸STANDARD SHIPPING (certified mail by spanish postal service Correos):
- Spain: 2-4 business days
- Europe: 7-15 business days
USA / Canada: 10-15 business days
- Australia and rest of the world: 3-4 weeks
▸EXPRESS SHIPPING, available only for some countries (DHL Express or express certified mail by spanish postal service Correos):
- Europe: 1-3 business days
- USA and Canada: 2-4 business days
- Australia and rest of the world: 3-5 business days.
In order for DHL to manage the delivery a contact phone number is required when placing your order. Delivery to PO boxes is not possible for express shipping.
*** BULK OR WHOLESALE ORDERS***
Wholesale is available for most of my products. Contact me to request more information about wholesale discounts.
★ KNOW MORE ABOUT ME AND MY WORK ★
Instagram: @caimonkeycrafts
Pinterest: https://www.pinterest.es/caimonkeycrafts
Facebook: https://www.facebook.com/caimonkeycrafts
Featured items
Items
All Items
Reviews
-
Quantum on Feb 15, 2024
5 out of 5 starsI just love these bracelets! Second time ordering. I actually wanted a design that I couldn't find anymore, and she was nice enough to reach out to let me know that she could make it with exactly the colors I wanted. I love the waxed thread material, maintains its color and shape nicely, and very durable. Shipping was super fast too, especially all the way from Spain.
Ester responded on Mar 20, 2024
I appreacite you taking your time to write such a detailed review. Thank you!
-
-
-
Lesley on Jan 27, 2024
4 out of 5 starsFabulous Seller! Shipping is as expected 😊 I love my little fox ornament 🦊 some of the stitching isn’t closed on the tail and part of the neck but I will fix that. Super adorable 🥰 I recommend this shop!
-
-
Karen on Dec 29, 2023
5 out of 5 starsBeautiful and well made. Very happy with my purchase and will purchase from this shop again.
About CaiMonkeyCrafts
Bracelets forever
Shop members
-
Ester Bernaldo de Quirós
Owner, Creator, Designer
I am an artisan and biologist from Madrid. Following my passion for monkeys I've been living in four different countries but in 2016 I decided to come back to my home country and work full time designing and creating my handcrafted macrame jewelry.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Wholesale availability
Wholesale is available for most of my products. Contact me to request more information about wholesale discounts.
Custom and personalized orders
Most of my products can be customized. You can change the color, size and even the design. Making times for custom orders are usually 1-2 days but it will depend on the quantity of products customized.
⚠ Please, be aware that personalized products can't be returned or exchanged.
Sizing details
Most of my bracelets and anklets can be closed with a slipknot so they are adjustable to most wrists and ankles, but if you need a smaller or larger size there is no problem.
Some bracelets are offered in several sizes for a better fitting.
For example, size S is 13 cm. That means that the bracelet adjusted very tightly is 13 cm long. However if you loose the slipknot the bracelet can be opened 10 cm more allowing you to get your hand through it.
If you are between sizes, choose the smallest size if you like a tight fitting and the larger one if you prefer to wear loose. Anyway, with the slipknot smaller bracelets can also fit larger wrists.
PROCESSING TIME
Products are ready to ship within 1-3 business days. For customized items you should add the manufacturing time to this period.
SHIPPING ESTIMATES
***STANDARD SHIPPING *** (certified mail by spanish postal service Correos)
- Spain: 2-4 business days
- Europe: 7-15 business days
- USA, Canada, Australia and other destinations: 4-6 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Unfortunately, I can't take responsibility for delays due to customs or bad weather. However, I'll try to find out the reason of delay and I will keep the buyer informed.
*** EXPRESS SHIPPING *** available only for some countries (DHL Express or urgent certified mail by Correos). When upgrading to express shipping, please select your delivery area correctly.
- Spain: 1-2 days
- Europe: 1-3 business days
- USA and Canada: 2-4 days
- Australia and rest of the world: 3-5 days
STANDARD SHIPPING by certified mail
This service requires a signature on the delivery. When no one is at the delivery address a notification should be left in your mailbox saying in which post office you can pick it up. Please, check your mailbox regularly.
I will provide you with a tracking number. However, in some countries, once the package enters the country, it passes to the national postal service, they change the tracking number and then tracking information is no longer available.
If you haven't received your order in 3 weeks, send me a message and I will make a complaint to the postal service to find out the situation of your package.
EXPRESS SHIPPING by DHL
In order for DHL to manage the express delivery a contact phone number is required. Please, in this case include your phone number when placing your order or send it to me by private message. Anyway I will send you a message to remind you when a phone number is necessary.
Delivery to PO boxes is not possible with DHL express shipping.
WHAT HAPPENS IF A PACKAGE IS LOST
Don't worry, this does not occur very often, but if it does, I will send you a new product or I will fully refund your money if you prefer it.
In case the delivery of a package is taking longer than usual I will make a complaint to the postal service. They will request an investigation to find out where the package is. Apart from exceptions, the product will be reship or the money refunded only after the resolution of this investigations says the package is lost.
Returns and exchanges
If you are not satisfied with the product please notify me before returning the item. I will change the product for a new one or I will refund your money, but not the shipping costs. You can return all products if unused and in original packaging within 14 days after receiving them. Customers are responsible for all shipping costs of returning the product.
I don't accept returns or exchanges on personalized products.
WHAT HAPPENS IF A PACKAGE IS RETURNED TO THE SELLER
In the event that a package is returned to the seller due to one of these reasons:
- wrong or non-existing delivery address
- unclaimed package,
the buyer should pay again the shipping costs if the package is desired to be resent or I will issue a refund for the products that have been returned, but not for the shipping costs.
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.