CarolzinhasJEWELRY

Berlin, Germany

Announcement    ★ POSTAGE ★ You pay only once for postage and shipping cost, no matter how many jewelry items you buy

★ 925er SILVER ★ I can change the ear hooks on the jewlery from my shop. Just add the following article to your order: https://www.etsy.com/listing/151933598/925er-silber-ohrhaken-zum-auswechseln

★ ONLINE ★ Now on Facebook: www.facebook.com/CarolzinhasSchatztruhe

Announcement

★ POSTAGE ★ You pay only once for postage and shipping cost, no matter how many jewelry items you buy

★ 925er SILVER ★ I can change the ear hooks on the jewlery from my shop. Just add the following article to your order: https://www.etsy.com/listing/151933598/925er-silber-ohrhaken-zum-auswechseln

★ ONLINE ★ Now on Facebook: www.facebook.com/CarolzinhasSchatztruhe

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Items

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Ann-Carolin Langen

Contact shop owner

Ann-Carolin Langen

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Shop policies

Last updated on May 10, 2022
★Herzlich Willkommen ★ Welcome ★ Bienvenidos ★ Bienvenue ★ Bemvindos ★

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

All prices are final prices plus delivery and shipping costs. Since we are a 'small trader' as defined in §19 UStG, we do not bill VAT.
For buyers outside the EU may incur additional costs (eg customs / import taxes) in addition to the total price. The amount depends on the customs and tax regulations of the recipient country.

Shipping

Shipping will take place 1-2 days after the payment is received

Additional policies and FAQs

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Content:
Part I: General Terms and Conditions
Part II: Privacy Policy
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Part I - General Terms and Conditions

§ 1 – Provider, inclusion of the GTC

(1) The supplier and contractual partner for the goods presented is Ute Plogmann, Im Spreckling 82, 49090 Osnabrück, telephone 0171 9366513, e-mail ukap51 [!at] googlemail.com (hereinafter referred to as "provider").

(2) These General Terms and Conditions are an integral part of any contractual agreement between the Provider and the respective Customer. Conflicting terms and conditions of the customer are contradicted.


§ 2 – Offer of goods and conclusion of contract

(1) The provider offers the articles presented in his Etsy shop to other Etsy users for sale. The colour representation of the articles on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations are never technically completely avoidable.

(2) The selection of goods, the conclusion of the contract and the execution of the contract shall be carried out in German.

(3) The provider delivers within Germany as well as to all other countries of the European Union, Liechtenstein, Norway and Switzerland.

(4) The customer selects the desired goods by placing them in the "shopping cart". In the step "Check and order", the customer receives a summary for checking for input errors. The order request can finally be transmitted to the provider via the button "Order with obligation to pay". The customer has the possibility at any time until this dispatch of his order request to correct his entries by going back one or more order steps in the browser, or to cancel the order completely.

(5) For the goods presented in the shop of the provider, the provider makes a binding purchase offer. By sending the order request via the button "Order with obligation to pay", the customer accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).

(6) The content of a concluded contract (contract text) is automatically stored by Etsy in the Etsy user accounts of the provider and the customer and can be viewed by the customer in his user account in the Etsy portal via the menu "Shop Manager" under the item "Orders & Shipping". After conclusion of the contract, the customer will also receive an e-mail with the text of the contract. In addition, the provider does not store the text of the contract itself and does not make it accessible outside the DaWanda portal.

(7) In the event of impediments to delivery or other circumstances that would preclude the fulfilment of the contract, the provider shall inform the customer by e-mail.


§ 3 – Prices and payment

(1) All product prices are understood as total prices plus shipping costs. VAT is not shown (§ 19 UStG).

(2) The shipping costs are listed in the respective product description in the section "Payment & Shipping".

(3) Deliveries to Liechtenstein, Norway or Switzerland may incur customs duties and import sales tax, which are to be paid by the customer to the customs authority upon receipt of the shipment. These charges are in addition to the purchase price and the shipping costs and are not to be influenced by the provider.

(4) The provider delivers at the choice of the customer against advance payment by bank transfer or against advance payment by means of PayPal payment. With the confirmation of the contract, the customer receives an Internet link by e-mail, which leads him to the DaWanda area "Purchases and Reviews", which contains further information on the purchase process.
(a) If the customer has chosen "bank transfer" as the payment method, the customer will be informed of the bank details of the provider in the "My purchases" area. The provider only accepts transfers from abroad as free payments in euros.
(c) If the customer has chosen "PayPal" as the payment method, he can access the online service of PayPal via the "My Purchases" area and initiate the payment there.

(5) For prepayment orders, a payment period of 4 days from receipt of the contract confirmation applies. The provider shall return the desired goods for the duration of the payment period for the customer. It is the customer's responsibility to effect his payment in time for it to be received by the provider within the deadline. The provider reserves the right to withdraw from the purchase contract and sell the goods elsewhere if payment has not been received by the deadline. Any payment received by the customer after withdrawal will be refunded to the customer.


§ 4 – Shipping, delivery periods

(1) The provider delivers the goods within 3-5 working days from payment.

(2) For products that are marked as "customizable" in the product description, the delivery time shall be increased by one week if the customer commissions such individualization.

(3) For shipments to destinations outside Germany, the delivery time is increased by a further up to 9 working days.

(4) Several products ordered at the same time are delivered in a joint shipment; the delivery time of the product with the longest delivery time applies to the joint shipment. If the customer wishes the delivery of a specific product with a shorter delivery time in advance, he must order this product separately.

(5) If the delivery to the customer fails because the customer has entered the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer assumes the direct costs of the new shipping. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract.


§ 5 – Consumer right of withdrawal

(1) A customer who purchases as a consumer is entitled to a right of revocation in accordance with the statutory conditions. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

(2) In the event of exercising the right of withdrawal, the provider shall bear the costs of the return.

(3) The provider grants a consumer with permanent residence outside Germany a consumer right of withdrawal in accordance with the German conditions and legal consequences even if the national law of the consumer does not provide for a right of withdrawal or links the revocation to a shorter period or to a stricter form than under German law.


§ 6 – Warranty (Right to Liability for Defects)

There are warranty claims of the customer (also called warranty rights) in accordance with the statutory provisions.


§ 7 – Final provisions

(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. However, German law does not apply to consumers with permanent residence abroad insofar as the national law of the consumer contains provisions from which no deviation can be made by contract to the detriment of the consumer.

(2) Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.


Part II - Privacy Policy

(1) Below we inform you about the type, scope and purpose of the processing of your personal data when using our DaWanda shop. Personal data is any information relating to an identified or identifiable natural person.

(2) Controller within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data. For personal data processed by the provider of this DaWanda shop, the controller within the meaning of the GDPR is: Ute Plogmann, Im Spreckling 82, 49090 Osnabrück, telephone 0171 9366513, e-mail ukap51 [!at] googlemail.com (hereinafter "we"). In all other respects, the data protection declaration of Etsy GmbH shall also apply.

(3) If you conclude a contract with us via our DaWanda shop, Etsy will send us your Etsy username, your name and the billing address as stored in your DaWanda user account. If you provide further data as part of your order (e.B a different delivery address or a telephone number), these will also be transmitted to us.

(4) We process the data referred to in paragraph 3 electronically for the proper fulfilment of the contract, in particular for delivery, invoicing, the booking of payments and the processing of returns and complaints. This data processing takes place on the basis of Article 6 (1) (b) GDPR. We will keep this data stored until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and tax retention periods to which we are subject have expired.

(5) In order to conclude a contract between you and us, it is necessary that we receive your name, address and DaWanda username. The necessity of providing this data results, among other things, from the terms and conditions of DaWanda as well as from legal regulations (such as § 312i Abs. 1 Ziffer 3 BGB, § 14 Abs. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.

(6) If we send you physical goods on the basis of the purchase contract, we may transmit your name and shipping address to Deutsche Post (Deutsche Post AG, 53113 Bonn) or DHL (DHL Paket GmbH, 53113 Bonn) as a shipping service provider, for the purpose of delivering the shipment to you and, if necessary, returning your shipment to us on the basis of Article 6 (1) (b) GDPR.

(7) If you use the service of PayPal for payment, the PayPal data protection regulations also apply to the payment process. PayPal will act on your behalf.

(8) If you use a payment method offered via Mangopay, Mangopay collects and processes on your behalf your name, card or account number and/or other data required for the payment method you have chosen. In this respect, the Mangopay data protection provisions apply in addition.

(9) If you send us a message via the "Contact Seller" function on DaWanda, Etsy will send us your Etsy username together with your message (legal basis: Article 6 (1) (a) GDPR). If you send us a message by e-mail, we store your message with the sender data (name, e-mail address) in order to answer it and also to be able to respond to any subsequent questions from you (legal basis: Article 6 (1) (f) GDPR). For the receipt, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will delete the data collected with your message no later than six months after the last communication with you about your request, subject to the regulation in the following paragraph.

(10) If you provide us with a legally relevant declaration on the contractual relationship (e.B. a revocation or a complaint), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data associated with your declaration as soon as all mutual claims arising from the contractual relationship have been finally settled and the retention periods under commercial and tax law have expired.

(11) Social media buttons may be displayed under an article photo; they can be recognized by the logos of the social media platforms (hereinafter referred to as "platforms") (Facebook: blue "f", Google Plus: red "g+", Pinterest: red "p", Twitter: blue bird silhouette). These are links to the respective platforms based in the USA. A click on such a link calls up the website of the respective platform, whereby the IP address of the calling device and the address of the page from which the link is made ("referrer") are transmitted to the accessed platform in the USA. However, no data is collected or processed by us in connection with the social media buttons.

(12) We do not use automated decision-making and profiling.

(13) With regard to the personal data we process about you, you have the following rights:
a) You have the right to request confirmation from us as to whether we are processing personal data concerning you. If this is the case, we will inform you of the personal data stored about you and the other information in accordance with Article 15 (1) and (2) GDPR.
b) You have the right to have inaccurate personal data concerning you rectified without undue delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
c) You can request us to delete your personal data without undue delay under the conditions of Article 17 (1) GDPR, insofar as their processing is not required in accordance with Article 17 (3) GDPR.
d) You can request us to restrict the processing of your data if one of the requirements of Article 18 (1) GDPR exists. In particular, you can request the restriction instead of deletion.
e) We will communicate any correction or deletion of your personal data and a restriction of processing to all recipients to whom we have disclosed personal data concerning you, unless this proves impossible or involves a disproportionate effort. We will also notify you of these recipients if you request it.
f) You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format and can request that we transmit this data to another controller without hindrance, as far as this is technically possible.
g) If data processing is based on your consent, you have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the data processing that took place until your revocation.

(14) RIGHT TO OBJECT: FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU CAN OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME; this right to object exists in relation to data processing carried out on the basis of Article 6 (1) (f) GDPR to safeguard the legitimate interests of us or a third party, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
If you exercise your right to object, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or that the processing serves to assert, exercise or defend legal claims.

(15) IN THE EVENT THAT WE PROCESS PERSONAL DATA FOR DIRECT MARKETING (E.B. NEWSLETTER), YOU CAN OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING WITH THE CONSEQUENCE THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.

(16) If you believe that the processing of your personal data violates the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. This does not preclude other administrative or judicial remedies.

Privacy

Privacy policy

(1) Below we inform you about the type, scope and purpose of the processing of your personal data when using our Etsy shop. Personal data is any information relating to an identified or identifiable natural person.

(2) Controller within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data. For personal data processed by the provider of this Etsy shop, the controller within the meaning of the GDPR is: Ann-Carolin Langen, Straßburger Straße 6, 10405 Berlin, telephone 0171 9366513, e-mail anncarolin.langen [!at] googlemail.com (hereinafter "we"). In addition, etsy's privacy policy (Etsy Ireland UC, 66/67 Great Strand Street, Dublin 1, Ireland), available at www.etsy.com/de/legal/privacy, also applies.

(3) If you enter into a contract with us through Etsy, Etsy will provide us with your Etsy username (if you do not purchase as a "guest"), your name and billing address as stored in your Etsy user account, or you have indicated them in the course of concluding the contract. If you provide further data as part of your order (e.B a different delivery address or a telephone number), these will also be transmitted to us.

(4) We process the data referred to in paragraph 3 electronically for the proper fulfilment of the contract, in particular for delivery, invoicing, the booking of payments and the processing of returns and complaints. This data processing takes place on the basis of Article 6 (1) (b) GDPR. We will keep this data stored until all mutual claims arising from the respective contractual relationship with you have been completely settled and the commercial and tax retention periods to which we are subject have expired.

(5) In order to conclude a contract between you and us, it is necessary that we receive your name and a delivery address. The necessity of providing this data results, among other things, from etsy's terms and conditions as well as from legal regulations (such as § 312i para. 1 no. 3 BGB, § 14 para. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.

(6) If we send you physical goods on the basis of the purchase contract, we may transmit your name and shipping address to Deutsche Post (Deutsche Post AG, 53113 Bonn) or DHL (DHL Paket GmbH, 53113 Bonn) as a shipping service provider, for the purpose of delivering the shipment to you and, if necessary, returning your shipment to us on the basis of Article 6 (1) (b) GDPR.

(7) For the payment of a purchase, the payment service provider you have chosen collects and processes your name, card or account number and/or other data required for the respective payment method on your behalf. In this respect, the data protection regulations of the selected payment service provider apply and, if the recipient of the payment is Etsy, etsy's privacy policy.

(8) From the beginning of 2019, electronic marketplaces are obliged in accordance with § 22f UStG to record the place of dispatch and destination of a delivery as well as the time and amount of the turnover and to inform the tax authorities on request. Therefore, these details of a delivery that you have ordered may be transmitted to the tax authorities in accordance with Article 6 (1) (c) GDPR.

(9) If you send us a message about "Ask a question", "Ask a custom-made product" or via a similar function on the Etsy platform, Etsy will send us your Etsy username or, if you do not have an Etsy username, another sender identification together with your message (legal basis: Article 6 (1) (a) GDPR). If you send us a message by e-mail, we store your message with the sender data (name, e-mail address) in order to answer it and also to be able to respond to any subsequent questions from you (legal basis: Article 6 (1) (f) GDPR). For the receipt, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 GDPR. We will delete the data collected with your message no later than six months after the last communication with you about your request, subject to the regulation in the following paragraph.

(10) If you provide us with a legally relevant declaration on the contractual relationship (e.B. a revocation or a complaint), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data associated with your declaration as soon as all mutual claims arising from the contractual relationship have been finally settled and the retention periods under commercial and tax law have expired.

(11) Social media buttons may be displayed on Etsy's pages; they can be recognized by the logos of the social media platforms (hereinafter referred to as "platforms") (Facebook: blue "f", Pinterest: red "p", Twitter: blue bird silhouette). These are links to the respective platforms based in the USA. A click on such a link calls up the website of the respective platform, whereby the IP address of the calling device and the address of the page from which the link is made ("referrer") are transmitted to the accessed platform in the USA. However, no data is collected or processed by us in connection with the social media buttons.

(12) We do not use automated decision-making and profiling.

(13) With regard to the personal data we process about you, you have the following rights:
a) You have the right to request confirmation from us as to whether we are processing personal data concerning you. If this is the case, we will inform you of the personal data stored about you and the other information in accordance with Article 15 (1) and (2) GDPR.
b) You have the right to have inaccurate personal data concerning you rectified without undue delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
c) You can request us to delete your personal data without undue delay under the conditions of Article 17 (1) GDPR, insofar as their processing is not required in accordance with Article 17 (3) GDPR.
d) You can request us to restrict the processing of your data if one of the requirements of Article 18 (1) GDPR exists. In particular, you can request the restriction instead of deletion.
e) We will communicate any correction or deletion of your personal data and a restriction of processing to all recipients to whom we have disclosed personal data concerning you, unless this proves impossible or involves a disproportionate effort. We will also notify you of these recipients if you request it.
f) You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format and can request that we transmit this data to another controller without hindrance, as far as this is technically possible.
g) If data processing is based on your consent, you have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the data processing that took place until your revocation.

(14) RIGHT TO OBJECT: FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU CAN OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME; this right to object exists in relation to data processing carried out on the basis of Article 6 (1) (f) GDPR to safeguard the legitimate interests of us or a third party, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
If you exercise your right to object, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or that the processing serves to assert, exercise or defend legal claims.

(15) IN THE EVENT THAT WE PROCESS PERSONAL DATA FOR DIRECT MARKETING (E.B. NEWSLETTER), YOU CAN OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING WITH THE CONSEQUENCE THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.

(16) If you believe that the processing of your personal data violates the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. This does not preclude other administrative or judicial remedies.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

Seller details

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