INSEKTENHOTELS

Buy a LUXURY INSECT HOTEL here or build it yourself

Friedberg, Germany

INSEKTENHOTELS is taking a short break

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Robin Behr

Contact shop owner

Robin Behr

Shop policies

Last updated on May 19, 2022

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Hello!
We produce handmade insect hotels and attach particular importance to appealing beautiful design. We want the insects to feel really comfortable in their new environment - and you can experience the course of nature live. In addition, our insect hotel is a real eye-catcher. It beautifies your balcony, terrace or garden area. In addition, you help to maintain the ecological balance - because the natural habitat for beneficial insects is declining more and more.
Combine the beautiful with the useful - for you - or as an innovative gift - for your nature.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Bank transfer (EU: with Iban/Bic codes), PayPal (+5%), cash payment on collection

Shipping

We ship each hotel insured as a package.

Additional policies and FAQs

1. Scope of application
These General Terms and Conditions (GTC) apply to all deliveries by LUXUSINSEKTENHOTELS.de Robin Behr (hereinafter: LUXUSINSEKTENHOTELS.de Robin Behr) to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their independent professional activity.

2. Contractual partner
The purchase contract is concluded with

LUXUSINSEKTENHOTELS.de
Robin Behr
Kaiserstrasse 152
D-61169 Friedberg

Fest 06031 1688644
Mobile 0177 3889585

luxusinsektenhotels [!at] gmx.de
www.luxusinsektenhotels.de

Tax no.: 01640606389
VAT No.: DE253045497

You can reach our customer service for questions, complaints and complaints under the telephone number 06031-1688644 as well as by e-mail at luxusinsektenhotels [!at] gmx.de.

3. Conclusion of offer and contract
(1) The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to order. Errors are reserved. By clicking on the Order button, you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by means of an order confirmation by e-mail immediately after receipt of your order.

(2) If you have found the desired product, you can place it in the shopping cart without obligation by clicking on the button "add to cart". You can view the contents of the shopping cart at any time by clicking on the shopping cart button without obligation. You can remove the products from the shopping cart at any time by clicking on the Delete button. If you want to buy the products in the shopping cart, click the Checkout button. Please enter your details. The mandatory information is marked with an asterisk. Registration is not required. Your data is transmitted in encrypted form. After entering your data and selecting the payment method, you will be taken to the order page via the Check Input button, where you can check your entries again. By clicking on the Order button, you complete the order process. The process can be cancelled at any time by closing the browser window. On the individual pages you will find further information, for example on correction options.

(3) The text of the contract is stored on our internal system. The terms and conditions can be viewed at any time on this page. The order data and terms and conditions will be sent to you by e-mail. After completing the order, your order data will no longer be accessible via the Internet for security reasons.

4. Cancellation policy
Withdrawal

You can revoke your contractual declaration within 14 days without giving reasons in text form (e.B letter, fax, e-mail) or if the item is handed over to you before the deadline expires, also by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB.

To comply with the revocation period, the timely dispatch of the revocation or the item is sufficient. The revocation must be sent to:

LUXUSINSEKTENHOTELS.de
Robin Behr
Kaiserstrasse 152
D-61169 Friedberg
info [!at] luxusinsektenhotels.de
Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.B. interest) shall be surrendered. If you are unable to return or surrender to us the received service and benefits (e.B. benefits of use) or only partially or only in a deteriorated condition, you must pay us compensation for the value in this respect. For the deterioration of the item and for benefits derived, you only have to pay compensation for the value if the use or deterioration is due to a handling of the item that goes beyond the examination of the properties and functionality. Testing the properties and functionality means testing and trying out the respective goods, as is possible and customary in a shop, for example. Items that can be sent by parcel are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you. Items that cannot be shipped by parcel will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt.
End of the cancellation policy

(2) According to § 612d Abs. 4 BGB (German Civil Code), the right of revocation does not apply to distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly or whose expiry date has been exceeded, to the delivery of audio or video recordings or software, if the delivered data carriers have been unsealed by the consumer or for the delivery of newspapers, magazines and magazines, unless the consumer has submitted his contractual declaration by telephone.

(3) If you make use of your statutory right of revocation (see cancellation policy), you have to bear the regular costs of the return if the delivered goods correspond to the ordered goods and if the price of the item to be returned does not exceed an amount of 40.00 euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you.

5. Prices and shipping costs
(1) The prices stated on the product pages include the statutory value added tax and other price components.

(2) In addition to the stated prices, we charge a flat rate of 0, - per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages in the shopping cart system and on the order page.

6. Delivery
(1) Delivery shall only take place within Germany to the address specified by you when placing your order.

(2) We deliver with DHL, DPD, UPS, Hermes and, if necessary, other service providers.

(3) The delivery time is up to 3 days from receipt of order or receipt of payment, if advance payment has been agreed. We point out any deviating delivery times on the article page.
7. Payment

(1) Payment is made either in advance, PayPal, credit card, direct debit, invoice or cash on delivery.

(2) To select payment method advance payment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

(3) You are only entitled to a right of set-off if your counterclaims have been legally established by a court or are undisputed or have been acknowledged by us in writing.

(4) You can only exercise a right of retention if the claims originate from the same contractual relationship.
8. Retention of title

Until full payment, the goods remain our property.
9. Warranty

The warranty is provided in accordance with the statutory provisions.

10. Liability
We exclude our liability for slightly negligent breaches of duty if these do not concern any essential contractual obligations, damages resulting from injuries to life, limb or health or guarantees or claims under the Product Liability Act are affected. The same applies to breach of duty by our vicarious agents. An essential contractual obligation exists if the breach of duty relates to an obligation that serves the fulfilment of the contract and you may rely on its fulfilment.

11. Final provisions
(1) Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain effective. The invalid provision shall be replaced by the relevant statutory provisions.

(2) German law shall apply.