KunstLoft

KUNSTLOFT - Imposing Paintings & Sculptures

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KunstLoft

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KunstLoft

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About KunstLoft

Sales 144
On Etsy since 2018

We burn with passion for our artworks

Shop members

  • KUNSTLOFT

    Owner

    We burn with passion for our artworks

Shop policies

Last updated on Apr 2, 2019

Shipping

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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Returns & exchanges

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Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

Privacy policy

Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on May 20, 2022

Frequently asked questions

1) Who is behind KunstLoft?

KunstLoft is a team of furnishing professionals and art lovers. We have therefore made it our mission to offer hand-painted acrylic paintings and hand-picked sculptures at a price that everyone can afford and thus make art accessible to everyone. For this purpose, we are in direct contact with our artists and provide you with a wide selection of works of art in various sizes and styles in our online shop.

2) Does KunstLoft only produce handmade products?

Yes, all kunstLoft artworks are handmade. All our paintings and sculptures are made by professional artists and are therefore valuable unique pieces.

3) Is the artwork on the website the same as the one I ordered?

Sculptures by KunstLoft are exquisite unique pieces. You will receive the copy that you see in our photos. With our hand-painted paintings, there are always small but subtle differences during painting – so each painting is unique.Furthermore, the same color is displayed differently by different screens. That's why your artwork may differ in slight nuances from the color you see in the photo on your screen. In order to show the differences in paintings, we have placed four versions for each product next to each other as an overview. This allows you to compare between the individual images.

4) Is shipping free?

Yes, shipping and return shipping are free of charge for you to Germany and Austria. Shipping costs are due for shipping to other EU countries, which you can find directly in the respective offer. Any import duties to Switzerland and other non-EU countries are to be paid by the customer.

5) What is my right of return at KunstLoft?

The quality of our artworks is beyond question, we are convinced of that. Therefore, we grant you a right of return of 90 days on all available paintings and sculptures.

6) Is the status of my order visible?

Yes! You can check the current status of your order in your Etsy account at any time.

7) What do I do if I want to cancel my order?

If you wish to cancel your artwork, please send us an email with your order number to etsy@kunstloft.de. If your order has not yet been handed over to our logistics partner, we can still cancel it. Even after delivery, you can easily return your painting or sculpture to KunstLoft. Of course, there are no costs for you.

8) How long is the delivery time?

After your order you will receive your artwork within Germany within 1 - 3 working days. Shipping abroad takes place after 3 - 5 working days. The delivery of our large-format XXL paintings is carried out by our forwarding partner and usually takes 5 - 7 working days. Further information can be found on our website.

9) How do I contact customer service?

Our customer service is available from Monday to Friday from 9 a.m. to 5 p.m. At the local rate (mobile phone prices may vary) we answer all your questions about KunstLoft under the number 089 5484 7737. Of course, you can also send us an e-mail to etsy@kunstloft.de at any time. We will get back to you as soon as possible and look forward to helping you.

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