Lavendelherzl

vintage - shabby - handmade

Drebach, Germany
|
| 1,055 Sales | 5 out of 5 stars 5 out of 5 stars

Lavendelherzl is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    If you purchase multiple items, the overpaid shipping costs will be refunded ♥ ♥ ♥ immediately ♥ ♥ ♥

Announcement

If you purchase multiple items, the overpaid shipping costs will be refunded ♥ ♥ ♥ immediately ♥ ♥ ♥

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Items

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Sabine Werner

Contact shop owner

Sabine Werner

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Average item review
5 out of 5 stars
(412)
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About Lavendelherzl

Sales 1,055
On Etsy since 2013

Shop members

  • Sabine Werner

    Inhaber, Designer, Photographer

Shop policies

Last updated on May 19, 2022

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Payment of the ordered goods must be made in advance in the form of a bank transfer. 
Immediately after receiving your order, we will send you our account data. 
Shipment will take place immediately after the total amount has been received on our account.

Shipping

I send by parcel or letter.
Shipping is around 3 days.
Payment is made in advance in the form of a bank transfer.

Privacy

What information I collect

In order for me to process your order, you must provide me with certain information (for which you have authorized Etsy to provide it to me). This includes your name, email address, mailing address, payment information, and details of the product you order. You also have the option to provide me with further personal information (for example, for a custom-made jewellery) if you contact me directly.
Why I need your information and how I use it

I refer to a number of legal bases to collect, use and share your information. Specifically:

to the extent I need your information to provide my services, for example, to process your order, resolve disputes or provide customer support;
if you have given your express consent (which you can revoke at any time), for example by subscribing to my newsletter distribution list;
if it is necessary to comply with a legal obligation or court order, or in connection with legal claims, such as the need to retain information about your purchases due to tax legislation; and
to the extent necessary for the purposes of my legitimate interests – unless these legitimate interests are overridden by your rights or interests – such as 1. to provide and improve my services. I use your information to provide the services you have requested from me and in my legitimate interest to improve my services; and 2. to comply with Etsy's Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Sharing and Disclosure of Information

Customer data is important to my business. I only disclose your personal data for certain reasons and in very specific circumstances, as follows:

Etsy: I share information with Etsy as needed to fulfill my obligations under Etsy's Seller Policy and Terms of Use.
Service Providers: I hire certain trusted third-party service providers to perform tasks and provide services for my store, such as parcel services. I pass on your personal data to these third parties, but only to the extent that it is necessary for the performance of these services.
Business Transfers: If I sell my business or merge with another, I may disclose your information as part of that transaction to the extent permitted by law.
Compliance with laws: I may collect, use, retain and disclose your information if I have a good faith belief that it is appropriate and necessary to: a) respond to legal process or regulatory requirements; b) enforce my contracts, terms and policies; c) prevent, investigate and remedy fraud and other illegal activities, security or technical problems or d) protect the rights, property and safety of my customers or other persons.

Retention

I will only retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, it is possible that I may need to retain this information in order to comply with legal obligations and regulations, resolve disputes and enforce my agreements. In general, I keep your data for the following period: 2 years.



Your rights

If you reside in certain regions, including the EU, you have a number of rights in relation to your personal data. Some of these rights apply in general and others only in certain cases. These rights are described below:

Access: You may have the right to access and obtain a copy of the personal data I hold about you by writing to me using the contact information below.
Modification, restriction, deletion: You may also have the right to change your personal data, to restrict my use of this data or to delete it. With the exception of exceptional circumstances (such as when I need to store data for legal reasons), I will generally delete your personal data upon request.
Objection: You can object to this, 1. that I process some of your data with regard to my legitimate interests and 2. that you receive marketing messages from me after you have previously expressly consented to this. In such cases, I will delete your personal data unless I can prove convincing legitimate reasons for its further use or it is necessary for legal reasons.
Complaint: If you reside in the EU and wish to raise concerns about my use of your data, without prejudice to any other rights you may have, you are entitled to contact your local data protection authority with these concerns.
How to contact me

For the purposes of the EU General Data Protection Regulation, I, Sabine Werner, am the data controller of your personal data. If you have any questions or concerns, you can contact me at kontakt [!at] lavendelherzl.de. Alternatively, you can write to me at the following address:

Sabine Werner New Houses 7a 09430 Drebach
See this Seller Handbook article for a sample privacy policy you can customize for your shop.