Announcement
Dear buyers
During these dates the volume of orders increases and the courier may be delayed.
Keep this in mind before placing an order for Christmas.
We cannot guarantee that orders placed after December 1 will arrive by the date you want.
Thank you
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Reviews
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Sue on Apr 18, 2024
5 out of 5 starsExactly what I wanted for my husband’s wedding band to memorialize him!
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Urszula on Apr 11, 2024
5 out of 5 starsAbsolutely amazing! I’m very happy with the product. You can see and feel it was made with care and precision. I would recommend to anyone. Thank you!
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Pamela on Apr 9, 2024
4 out of 5 starsA beautiful pendant that serves its purpose well - to hold a ring when I carry out body treatments. However, I will soon have to replace the chain that comes with it, as it is unfortunately of poor quality and is already starting to discolor. Hence one star deducted.
Serenity responded on Apr 10, 2024
Thank you very much for your review. In the policies you can read that these jewelry, being alloys, should not be used in showers or swimming pools and that is applicable to any jewelry that is not made of precious metals.
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Rebecca on Mar 4, 2024
5 out of 5 starsThe delivery came quicker than I expected and was absolutely uncomplicated. The hair clip is really beautiful and looks high quality. I would order here again, clear purchase recommendation 😊
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martha on May 6, 2024
5 out of 5 starslovely and I reent etsy deciding how many words I need to use
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Sudha on May 5, 2024
5 out of 5 starsI have purchase other items from this seller. Seller responds promptly to questions with detailed answers and I received the item on time and well packed. Very noce experience overall! Would definitely buy from them again.
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About SerenityWireWrap
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This is me. if there is something I like more than making jewelry are the animals. i love to roast time with my dogs and -
I make my own boxes and I take great care so that the customer is excited to open your package -
almost finished flower for a hairpin. almost all my jewels are inspired by nature because I adore it -
I am very fortunate to live near LA VERA, the most beautiful natural park in Spain and I will visit it whenever I can. -
since I was a little girl I've been passionate about crafts and I've made many things like these beautiful wooden cats
a lover of craftsmanship that dreams of making their pieces known
Shop members
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Sra. G
Owner, Designer, Maker
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
What happens if I put the wrong address?
In this case you will have to wait until I receive the item back and then pay for the shipping again or cancel the order, in which case I will refund you. This refund will not include the amount you paid for shipping.
SHIPPING
***I DO NOT GUARANTEE TIMES ***
Processing Time
The time I need to prepare an order for shipping varies. Please refer to individual items for details.
You will always be provided with a tracking number.
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There is no guaranteed delivery date on international packages.
"We are not responsible for any loss, damage or theft of orders shipped internationally. Once the package leaves Spain, it leaves the hands of the Spanish post office and is in the hands of the postal service of your country/region. Any loss/damage/delay must be addressed with your postal service.
**NOTE: Please note the customs regulations of your country/region. I am not responsible for any fees/taxes you may incur upon receipt of your package.
SHIPPING POLICIES
Sometimes the envelop does not fit into yout mailbox, they will take it to the postal office. Usually the postman leaves a note with the address of the postal office where they are going to take your parcel but is your responsability to always keep an eye in the tracking info because sometimes they don't leave the note and if you don't pick it up in 10 days they will return it to me.
Customer will be responsable to pay again for the shipping if this happens.
What happens if I buy the wrong item?
In order to purchase the correct item, please review the photos and read the full description of the ad before finalizing the purchase.
If you choose a different item the seller will not be responsible for that mistake.
If you would like to return this item, please contact me.
When the return is received by me we will proceed with the refund for the amount of the item. Shipping costs will not be refunded in this case.
Pedidos personalizados y personalizados
Most of my pieces are aged with patina to highlight the details and appreciate the wire wrapping also providing a vintage look that makes the piece more beautiful.
Copper may become darker over time but will easily return to its original appearance.
Envoltura y embalaje de regalos
All orders will be shipped in a nice DIY scrapbooking box and kraft paper ideal for use as a gift.
They will be carefully packaged and protected so that they arrive at their destination in perfect condition.
urgent shipments
If you need an order urgently or for a specific day please contact me and I will inform you of the options.
Seller details
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