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Reviews
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Kimra on Nov 20, 2022
5 out of 5 starsThis is a beautiful sweater, and my daughter loves it! It's true to size, but is a style that can grow with her for a while. I thought by looking at the picture that it would be a bit thicker and heavier than it actually is, so at first I was worried it wouldn't be warm enough. But my daughter has worn it in pretty cold weather, and has been toasty, so there was no need to worry at all! It does the job well! We are very happy with it!
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ihavemotherhands on Nov 17, 2022
4 out of 5 starsThis is a lovely cardigan, well constructed and soft nice quality wool. However, the color I received was different than what I had thought I'd ordered, which isn't too big of a deal as I do like the color I received. I would also prefer the tag to be placed elsewhere, or made more easily removed, as I find that when the piece us worn the way I like, the tag shows so needs to be removed (and is difficult to do so). Other than those two issues I am happy with what I've received. UPDATE: Discovered I can wear it upside down to hide the tag! So problem solved. And I've grown fond of the dark green I received (had expected more of a khaki green). I'm enjoying the cardigan so much I'm considering ordering a second one in a different color. 😊
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ihavemotherhands on Nov 17, 2022
5 out of 5 starsReally love this shrug, particularly the wide sleeves and the wool color and texture. Will be a regularly worn item this winter!
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Jennifer on Nov 6, 2022
5 out of 5 starsThis sweater is well made, comfortable & warm. I love it very much & would order from this seller again. Very easy to work with & responsive.
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Gunnar Lee Megow on Nov 1, 2022
5 out of 5 starsLooks fantastic! Originally wanted in Black Cherry, but the owners got in contact when they were out of that color, were helpful in choosing an alternative. Thanks!
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Jennifer on Oct 29, 2022
5 out of 5 starsThese socks are my new favorites & I will be ordering more. Very comfortable & warm.
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Katrin on Nov 14, 2022
4 out of 5 starsThe color is stunning, but much too scratchy with direct skin contact
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Katrin on Nov 14, 2022
2 out of 5 starsVisually, the socks are absolutely great. Only they are very scratchy and hardly stretchy, which is quite impractical. I have now converted them into cuffs...
Shop policies
We knit and offer pure 100% natural woolen clothes for women, men and kids.
Each woolen garment is handmade.
Our woolen clothes are warm, you will enjoy their simple and pretty design!
More of our knits are available at www.woolenfashion.com
Accepted payment methods
Returns & exchanges
Cancellations
Payment
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Usually we make and send out items within 7-10 days (gloves, socks, hats, scarves, accessories, etc.) and 10-14 days (sweaters, cardigans, waistcoats, etc.) after a purchase confirmation.
Note! There may also be a longer term of the processing/knitting (it depends on the demand for a given period). You will be informed about the processing/knitting time after receipt of the order. All the actual information also can be found on our Etsy information window or requested and received through e-mail or Convo.
If you have a specific date by which you want/need to receive the order, please contact us prior to purchase.
In order to ensure timely execution of orders and logistics, we accept an order cancellation and return of money no later than 5 days after receipt of the order or no later than one day prior to commencement of order execution, if the execution time is less than 5 days. Once the order is started to execute / to knit - order cancellation is no longer possible. If there is any uncertainty in relation to the cancellation of your order, please contact us.
Shipping
Please note - we are not able to affect the postal work and we are not responsible for any delays of post service due to holidays or weather conditions and any damage or loss caused by a postal service.
Additional policies and FAQs
We do wholesale - please contact us for further information.
Privacy
To fulfil your order, you must provide us with a certain information, such as your name, postal address and the details of the item/s that you’re ordering. You may also choose to provide us with additional personal information (eg. individual measurements) for a custom order if you contact us directly.
2. The legal basis we rely on to collect, use, and share your personal information (Why we need your personal information and how we use it)--
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil and to ship your order or to provide a customer support;
• if necessary to comply with a legal obligation or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
3. The third parties with whom we share your personal information
Information sharing and disclosure—
• Service providers, such as delivery companies. We will share your personal information (name and postal address) with these third parties (delivery/transport companies), but only to the extent necessary to perform these services.
4. Data retention--
We retain your personal information only for as long as necessary to provide you with our services.
5. Our Customers’ rights regarding our use of their personal information and our contact details
Your Rights--
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information.
• Change, delete. You may also have rights to change or delete your personal information.
How to contact us--
If you have any questions or concerns, you may contact us via Etsy Convo or by e-mail - info [!at] woolenfashion.com.
Seller details
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